We are looking for an analytical and strategic leader to join our team as the Associate Director of Network Strategy & Analytics, reporting to the Senior Director of Network Optimization & Analytics. This role is critical in driving our network growth, ensuring the right patient-care connections, and optimizing our processes and tools for maximum efficiency and provider satisfaction. The Associate Director will be responsible for leading our network growth strategy, enhancing patient referral predictability and volume, and ensuring a seamless provider experience through data-driven insights and process improvements. This role requires a strategic thinker with strong analytical skills, people leadership experience, and the ability to collaborate with a wide range of cross-functional partners.What you'll doDrive Our Network Growth Strategy:Develop and implement comprehensive network growth plans targeting new customers.Prioritize recruiting efforts, determining the optimal timing, volume, and type of providers needed.Lead strategy development and manage projects for new growth opportunities.Support customer and prospect conversations with data-driven insights and strategic recommendations.Optimize providers' caseloads with well-matched patients:Enhance the predictability and volume of patient referrals to ensure a steady flow of patients to our network providers.Ensure that each member is accessing the appropriate type of care tailored to their needs.Optimize Data, Tools, Reporting, and Processes:Partner with cross-functional teams, including Business Intelligence and Data Science, to develop and maintain robust analytics.Continuously improve processes to streamline the Provider Operations department and enhance internal efficiencies.Ensure accurate and actionable reporting to support decision-making and strategy adjustments.What we expect from youBachelor's degree in Business, Healthcare Management, Data Science, or a related field (Master's degree preferred).7+ years of experience in strategy, analytics, or a related role, preferably within the healthcare industry.Proven track record of developing and executing growth strategies and managing large-scale projects.Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with various stakeholders.Experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.Proficiency in data analysis tools (e.g., SQL, Excel) and familiarity with business intelligence software (e.g., Looker).The target base salary range for this position is$126,740 - $158,425, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.Don't meet every requirement? Studies have shown thatwomen, communities of color and historically underrepresentedtalent are less likely to apply to jobs unless they meet every single qualification. At Spring Healthwe are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values Hypergrowth meets impactWhat to expect working here:You will be held accountable to an exceptionally high bar and impactThis may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impactYou will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs youYou will create processes & products that have never existed beforeYou will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can beChange is a constant here: your role, team, responsibilities, and success metrics will shift as the company growsAnd…You get to be surrounded by some of the brightest minds in the field You get to learn and grow at an extremely accelerated paceYou will experience transparency, integrity, & humility from leadership You will be empowered to constantly challenge the status quoYou get the space to experiment & innovateYou get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quicklyYou will become more resourceful and resilientYou get to be part of a winning team that opens doors in the futureBenefits provided by Spring Health:Your Total Health:Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individualOne Medicalaccount which is valued at $199/year per user. HSA and FSA plans availableA yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents10 allocated sick days per yearFlexible paid time off in addition to 12 paid holidays throughout the yearAccess toGympass , an on-demand virtual benefit that provides wellbeing coaching, and budget management.Spring Renewal: When you hit your four-year Springaversary, you'll be awarded afourweek,fullypaid,sabbatical leave to renew and recharge. You And Your family:4-4.5 months of fully paid parental leaveSpring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.Access to fertility care support throughCarrot , in addition to $4,000 reimbursement for related fertility expensesSupporting you financially through:Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!Employer sponsored 401(k) match of up to 2% after 90 days of employmentCreating a culture you can thrive in:Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City officesFocus Fridays: no meetings, no distractions, just time for you to get work done.Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.Up to $1,000 Professional Development Reimbursement per calendar year.$200 per year donation matching to support your favorite causesOur privacy policy:https://springhealth.com/privacy-policy/ Don't meet every requirement? Studies have shown thatwomen, communities of color and historically underrepresentedtalent are less likely to apply to jobs unless they meet every single qualification. At Spring Healthwe are dedicated to building a diverse, inclusive and authentic workplaceTo ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approachguaranteesthat our pool of qualified candidates includes individuals who areunderrepresentedin our organization atall levels.This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
