Associate Director Of Clinical Services

Position Summary

This position is responsible for clinical and administrative management of clinical operations for the John F. Kennedy School of Professional and Social Sciences (JFKSOPSS) community services, including the Community-Based Counseling Program (CBCP), Psychological Assessment Clinic (PAC), ENLACES grant program, and the development and launch of a Community Counseling Center at the Pleasant Hill Campus servicing the Bay Area Region.
The Associate Director of Clinical Services (ADCS) will work to build and maintain relationships with community partners to ensure adequate placement opportunities for the training clinicians it serves each year.
Additionally, the ADCS will be responsible for leading the Clinical Supervisors and staying abreast of all legal and ethical guidelines that govern the academic programs of the training clinicians, including maintaining best practices and lessons learned for the clinical work that the programs provide.


This role develops, manages, and monitors projects throughout all phases and into implementation and execution.
Further, this role will assist other team members and provide progress updates to the internal and external stakeholders, as required.
The ADCS will manage qualitative, quantitative and financial reporting for all related programs.
The individual will also play a key role in the acquisition of new assets and organizations.


Essential Functions:
Manages development and delivery of clinical and procedural training, including creating and managing updates for key forms, training manuals, training program and agenda for CBCP/PAC and other clinical service programs.
Ensuring all modifications to the program are in line with CBCP's and PAC's mission to serve the community and provide quality training to trainees and associates, with an emphasis on cultural competency, use of theory in practice and crisis management.
Supports negotiations for new programs/placements, management of MOUs and contracts, and invoice generation and tracking, coordinating with JFKSOPSS Operations staff and Finance/Accounting as needed.
Lead planning, development, implementation and management of a Community Counseling Center at the Pleasant Hill campus.
Represents JFKSOPSS at the management level as primary liaison to internal and external stakeholders, including students, school districts and community partners Manage part-time staff clinical supervisors and administrative staff involved in clinical services support.
Provide clinical supervision to program counselors, if needed, as appropriate based on licensure and licensing body requirements.
Lead development and management of grant and endowment funding for clinical services, coordinating with internal and external stakeholders as appropriate.
Collaborates with a diverse team including the JFKSOPSS Sr. Director of Clinical Training, Director of the Whole Person Center, clinical training staff, academic program faculty and school district principals, liaisons including k-12s, community colleges and liaisons for partnered agencies to coordinate clinical placement for trainees and associates.
Meticulous tracking of program services delivered while promptly collecting demographic data pertaining to each program to generate program success reports for review by upper management and/or partnering schools and agencies.
Actively attends forums with other professionals in the mental health and educational fields to discuss methods to increase student and family engagement and ensure student success.
Conducts creative outreach marketing and coordination for clinical community services to increase organizational awareness.
Track progress of student clinicians, both NU and from other universities, and collaborate with academic programs as needed to support progress.
Manages the budget for various clinical services programs.
Inventories, organizes, and submits requests to order department office supplies, equipment and other resources, including training staff on equipment use, as well as conducting minor office machine maintenance and trouble-shoot software issues for staff.
Supports outreach efforts by preparing materials and serving as Departments' representative at community events.
Other duties as assigned.
Supervisory Responsibilities: This position supervises multiple clinical supervisors (LMFT, LCSW, LPCC and/or Clinical Psychologists), and administrative staff.


Supervisor's duties to include: Screens applications, interviews candidates, and recommend individuals for hiring.
Trains and assigns work to new and continuing employees.
Delegates tasks and provides effective directions to team members to produce substantial business results.
Independently conducts frequent performance feedback weekly, quarterly, and annually, to include annual performance evaluations.
Makes recommendations for salary increases, merit increases and reclassifications.
In conjunction with HR, determines corrective action as needed for direct reports.
Requirements:

Education & Experience: Master's degree in Counseling Psychology, Marriage and Family Therapy, or a related clinical field, required.
Licensed as an LMFT, LPCC, LCSW and/or Clinical Psychologist in CA required.
5+ years of experience in similar or related roles required.
One year of clinical supervision required; 5+ years preferred.
Two or more years of administrative experience in a mental health clinical or academic clinical training setting preferred.
Experience in developing and managing grant and/or endowment funding strongly preferred.
Spanish bilingual preferred.
Experience in team leadership like roles, such as management and or coordination.
Experience in project/program management and or project/program coordination preferred.
Competencies/Technical/Functional Skills: Knowledge of legal and ethical regulations and standards of CA mental health professions.
Experience with technical administration of EHR system(s) preferred.
Ability to participate as an active team member of the team and organization and work toward a common goal.
Contributes fully to team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
Develop new insights into situations; questions conventional approaches; encourage new ideas and innovations; designs and implements new or cutting-edge programs/processes.
Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
Working knowledge, principles, and practices of office management/systems within a higher education environment, preferred.
Demonstrates an understanding of underlying organizational issues.
Ability to drive towards achieving measurable and challenging goals to support organizational success.
Demonstrates the ability to focus on achieving results consistent with the organization's objectives.
As a leader, develops goals based on the organization's vision, mission, strategic goals, and objectives.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community.
Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.
Experience using Student Information System (SIS) such as SOAR/Peoplesoft systems.
Location: Hybrid.
- Position is based at Pleasant Hill campus.


Travel: Infrequent travel as required to attend required meetings with internal and external stakeholders.


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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies.
Absent exceptional circumstances, candidates will be offered a salary within this range for this position.
The minimum salary will be offered based on the minimum exemption threshold based on state of residency.
Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the "whole you" with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.
For full details about our benefit plan offerings, please visit benefits.nu.edu.
For Part-time benefits, please click here.


Compensation Range:

Annual Salary: $71,360.00 - $96,340.00

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve.
National University employs more than 5,000 faculty and staff and serves over 41,000 students.
We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity.
With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.


National University offers an opportunity to work in an innovative environment that supports diversity.


National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws.
At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners.
All qualified applicants will receive equal consideration for employment, education, and admission at National University.
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