About the TeamThe Fraud team is looking for a Strategy & Operations Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters.
You'll grow familiar with our three audiences — Consumers, Dashers and Merchants, and become a point person for understanding user behavior that suggests fraud.
You'll investigate cases of fraud and brainstorm and implement solutions to reduce fraud in the long-term.
Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.
About the RoleOur best Associate Managers are data-driven, truth-seeking, strategic thought partners and operators.
They combine business context and analytics to take on a problem area and implement a customized solution.
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You're excited about this opportunity because you will…Establish and refine DoorDash's strategic approach to payment fraud - work on the operations, engineering, and analytics needed to protect DoorDash's audiences from bad actorsAnalyze fraud vectors across DoorDash's platform – complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good usersInfluence and engage across the company - partner with the product, engineering, and analytics teams to establish goals and build strategic programsImprove through experimentation – use data-driven decision-making to run tests in order to reduce fraud while accelerating growthWe're excited about you because…4+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experienceExperience leading large projects, hitting goals, and succeeding in a team environmentStrong communicator, both written and verbalProblem solving and analytical skills, including proficiency in SQL and expertise in Excel (can maintain complex spreadsheets/sheets)
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