Associate/Senior Associate-Digital Product Management

**Description**

**You Lead the Way.
Weve Got Your Back.
**

With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.
Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept.
Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business.
And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.
Find your place in risk and analytics on #TeamAmex.

**Business Overview**

Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers confidence in the security of the products.
It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience.
The Digital Risk Products & Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.

As a part of this team, youll work with the industrys best talent to create thoughtful and innovative risk products that advance our market share and the way we do business.
If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.

**Job Responsibilities**

There are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements.
We aim to develop next generation software products and solutions to solve risk management needs using latest tools and technologies.
Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products that directly impact millions of customers and prospects.

A brief description of the roles and skills is outlined below:

**Digital Product Management**

+ Create product vision and drive end-to-end product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature & user story development, product design and launch

**Digital Product Development**

+ Manage the implementation of risk products, drive global, reusable & configurable design, prioritization, rule authoring, testing, integration, and product launch using low-code tools.
This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills

Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.

**Qualifications and Skills Required:**

+ Ability to drive project deliverables to achieve business results

+ Ability to work effectively in a team environment

+ Strong communication & interpersonal skills

+ Ability to learn quickly and work independently with sophisticated, unstructured initiatives

+ Customer-centered design approach and experience developing software products or services in partnership with different business partners globally

+ Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus

+ Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus

+ Knowledge of MS Office PowerPoint, Excel

+ Bachelors in a relevant field.
Masters is a plus

+ 1-2 years of experience in product development or management, or a related field for Associate position; 3-4 years of experience in product development or management, or a related field required for Sr.
Associate position

**Qualifications**

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success.
Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day.
And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time
**Req ID:** 24017499