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Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.
Requisition ID :15986 Employment Type : Full Time
Job Category : Digital / IT
Work Location : Houston, TX
State or Province : Texas (US-TX)
Potential Work Location : BRIEF POSITION SUMMARY: The eProcurement Associate Specialist is an entry level eProcurement position that supports all activities such as system integration between customers and MSC. In this role, the ePro, Associate Specialist works closely with ePro Specialists supporting the onboarding process, working with customers to establish an optimal integration focused on achieving low cost to serve through an efficient and accurate transaction process. This role has responsibility to work with sales to ensure a timely and complete submission of new opportunities through Salesforce ePro Workstream before moving new project into the queue for our ePro Specialist to begin the onboarding process. The eProcurement, Associate Specialist will be in position to observe and support all integration activities while playing a key role in assisting the process to ensure the highest quality integrations are completed.
DUTIES and RESPONSIBILITIES: Supports Discovery process for all new integration and onboarding opportunities including working closely with Sales, Specialists, customers and ITB2B to deliver projects within established SLA's Works closely with Specialist and B2B Manager in supporting all eProcurement Integration and support projects. Supports data gathering and discovery calls Maintains production database (QuickBase) through entry of all necessary project data and updates information as required throughout lifecycle of project Evaluates & validates new opportunities for integration that are submitted through salesforce. Works with Analytics & Reporting resources to create and improve customer facing metrics and measures associated with Total Cost of Ownership. Performs analyses as needed. Develops relationships with many of our larger customers & sales owners through engagement in Procure-to-Pay (P2P) Responsible for maintaining eProcurement documented processes including Quickbase/ServiceNow, Salesforce Workstreams and support customer facing documentation and communication Maintains content and keep current eProcurement Solutions Page on mscdirect.com Utilizes and maintains eProcurement Roadmap for all NEW integration opportunities. Communicates with Internal Business Owners and Customers as to the requirements and status for all eProcurement Opportunities. Liaison for updating training materials to educate sales team on eProcurement implementation process. Supports Key Performance Indicators including PO Automation Rates, Time-To-Money and project completion rates. Provides eCommerce Customer Service Representatives with up-to-date information required for business transactions. Maintains and extends strong and positive relationships with internal and external customers. Fosters the MSC Culture within the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose Participates in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: Bachelor's degree in business or related field required. Demonstrated leadership skills through campus involvement, extracurricular activities, or employment eCommerce/eProcurement experience a plus Working knowledge of PunchOut, Hosted Catalogs and document transaction B2B Integration via EDI & XML is preferred. Some experience with eProcurement Partners such as Ariba, Coupa, etc. is preferred. SKILLS: Good presentation skills preferred PC skills proficient-apply and use Excel/Word for data analysis required. Excellent communication, organizational and planning skills are required. Self-motivated and driven – a goal-based orientation with an ability to drive toward quick results. Flexible individual capable of adapting to the constant change in technology and business process. Excellent written and verbal communication skills required. Demonstrated problem-solving and decision-making skills preferred OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Why MSC People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.
If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC. Equal Opportunity Statement
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.
