Symetra has an exciting opportunity to join our team as aAssociate Training Specialist!
About the role
.
The Associate Training Specialist is responsible for design, development, implementation and facilitation of new hire and tenured staff training.
What you'll do in this role
Delivers technical, procedural, product, and customer service training to new and existing employees, in groups and one-on-one.
Creates formalized training plans for new employees and responds to training needs for existing employees. Works closely with team leads and managers for planning and collaboration.
Develops training modules to support new and existing employee technical, procedural, and customer service needs. Develops/maintain procedural and system procedures, and associated reference materials and job aids as needed.
Collaborates with management and quality assurance in assessing ongoing training opportunities by identifying focus areas within the department.
What we offer you
"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development
"Symetra is inclusive of all employees regardless of their personal differences." Darrell J. - Actuary III
"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Salary Range: $25.56- $42.58 plus eligibility for annual bonus program
Who you are
Outstanding interpersonal and organizational skills.
Team player with ability to collaborate across organization.
Excellent oral and written communication skills.
Ability to facilitate and present to groups of varying sizes and skill level.
Experience using PowerPoint and SharePoint and other learning technologies.
Excellent analytical, problem solving and decision-making skills.
Attention to detail, quality and accuracy.
Ability to handle multiple responsibilities and priorities concurrently.
Strong project and time management skills.
High School diploma or equivalent experience required
We empower inclusion.
At Symetra, we aspire to be the most inclusive insurance company in the country we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom.
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products—and operate our company—to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit:
https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
#LI-OR1
#LI-Remote