We are seeking an Audio-Visual Technician who will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients.
This is a full-time permanent role supporting one of our programs in Washington, DC.
This position will provide design, installation, maintenance and emergency repair services for all audio-visual (AV) equipment for a government customer.
Specific responsibilities include but are not limited to:
Provides customer support in defining and implementing the necessary solutions to customer problems with work-processes and tools which address those problems.The capacity to progressively link, test, and modify as necessary the customer's system and service components that interface with the equipment and services and support systems provided by contractors and other customers and merge their respective functional characteristics into comprehensive, interoperable systems. Required Skills and Qualifications Possess 1-2 years audiovisual installation experienceFamiliar with Crestron/AMX control systems as well as Polycom VTC platformsMust be available for travel as neededMust have reliable transportation for daily work, direct reporting in Washington DC, Maryland, and Northern Virginia metro areaExperience with audiovisual system setup and troubleshootingDevice installationRelevant experience as an on-site support technician, front-line help desk technician, or field technician - preferredManufacturer training such as Extron, Crestron, Biamp, Polycom, Cisco - a plusOther duties as assigned Knowledge, Skills, and Abilities Excellent customer service skillsAbility to lift 75lbsTroubleshooting skillsGeneral computer skills Education / Certifications Bachelor's Degree from an accredited university
Work Authorization Must be a US Citizen with the ability to obtain a Public Trust clearance
Background & Drug Screening Conditions Must pass a criminal background investigationMust pass a 4-panel Drug Test Additional Perks/Benefits Paid Time Off & Holidays401K with Company MatchingTuition & Training ReimbursementBirthday off with payLeadership Development Training