Job Summary: We are looking for a Parts Manager to join our team! The right candidate will have a strong background in automotive parts management and customer service. The day-to-day duties of this role include leading the parts department, handling the parts inventory, and effectively training and supervising all parts counter associates.BenefitsCompetitive payMedical, dental, and vision insuranceLife insurance401k* PTOEmployee discountsCareer growth opportunitiesResponsibilitiesLead the parts department, retail and wholesale customersAccomplish objectives through the use of proper purchasing procedures and inventory controlHandle the parts inventory and track all expensesWork with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairsEffectively train and supervise all parts counter associates to meet department and company goals; handle stock order proceduresHandle and resolve customer complaints courteously and professionallyKeep up-to-date on manufacturer warranty, policy, and return proceduresKnowledge and compliance with the federal, state, and local regulations that affect operationEnsure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policyForecast goals and objectives for the department and strive to meet themHire, train, motivate, counsel and monitor the performance of all parts department staffEnsure that incoming inventory is stocked in the correct locationMaintain a stabilized inventory consistent with the requirements of the defined areasAccurately price parts and accessories using the proper pricing source and keep the computer system up to dateImplement & carry out safety requirementsDemonstrate behaviors within Company's Values in all interactions with customers, co-workers and vendorsQualifications2+ years of related experience in an automotive parts management position preferred2 years of sales experience preferredExcellent customer service skillsProfessional appearance and work ethicHigh school diploma or equivalentDetail oriented and organizedValid driver's license and clean driving recordAbout Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
