Automotive Service Advisor

Job summary
Experienced Automotive Service Advisor position available at Antwerpen Hyundai of Catonsville in Baltimore, MD.The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals.Day-to-day tasks include developing client relationships and providing product solutions.
Job seniority: associate level
Responsibilities
• Understand Customers' problems and arrange for appropriate service• Prioritize required services, and offer options• Set and manage the expectations of the service delivery for both the customers and mechanics• Continuously keep the customer updated on repair needs and completion times
Requirements
• Excellent customer service skills are a MUST• Previous Service Advisor experience required – 2 years preferred• Reynolds and Reynolds experience highly preferred• Clean driving record and valid driver's license• Self-starter mentality and ambitious spirit preferred• Professional groomed personal appearance• Ready to waste no time on learning new product and eager to improve
Benefits
• Sundays Off• Competitive Pay• Aggressive Pay Plan with No Caps• Room for Advancement and career growth• Sales Training and Certification Program• Medical/Dental/Vision• 401K