Automotive Service Advisor

Job summary
Service Advisor responsible for customer experience in service laneFirst point of contact for customers, well-versed in product offerings and customer serviceResponsible for greeting vehicle owners, explaining repair process, and assisting customers
Job seniority: entry level
Responsibilities
• Oversee flow of Drive Lane for prompt and effective service• Take ownership of customer's experience, leaving positive impression• Provide support for owner inquiries, address concerns appropriately• Ensure technicians' time is sold to service customers• Efficiently distribute work between technicians
Requirements
• Organized and friendly personality• Ability to manage others• Time management skills• Excellent communication skills• Professional appearance and clean driving record• Willingness to undergo background and motor vehicle record checks
Benefits
• Medical, Dental & Vision insurance• 1-week paid vacation after 12 months of employment• Growth opportunities• 401K plan with matching contributions up to 2%• Flexible schedules