Calling all technicians, advisors, managers!
We are looking for talented people to join our team! Our brands include Ford, Chevrolet, Chrysler, Dodge, Jeep, Ram, Volkswagen, Lotus, and Acura. Please inquire with us today if you are looking to make a move up, want to work with a talented support team to take it to the next level, try something different, or to make an equivalent move.
Located in the middle of the Peninsula in the San Francisco Bay Area, Boardwalk Auto Mall is a steward in the automotive industry with an unsurpassed reputation. Having been in business for over 40 years, we pride ourselves on developing our talent, promoting from within, and offering our team members the best the automotive industry has to offer.
What we offer:Medical, Dental and Vision insurance401k retirement plan with company matchPaid VacationPaid time off5 day work weekCompany sponsored eventsEmployee Discounts on products and servicesEstablished business of 40+ yearsAbility to grow your careerCompany apparelEmployee referral programPaid training for qualified applicantsResponsibilities:Oversee service orders and service drive flow. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain customer survey scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Oversee administration of warranty claims as well as training and supervising of service department.Set schedules and assign tasks to service department employees.Reinforce company policies and adhere to company standards.Encourage compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.Qualifications:Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionClean driving record and valid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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