We are seeking an experienced Automotive Service Manager to join our knowledgeable team at Jaffarian Automotive Group in Haverhill, MA.
Growing your career as a Full Time Automotive Service Manager is an awesome opportunity to develop competitive skills.
If you are strong in teamwork, people management and have the right mindset for the job, then apply for the position of Automotive Service Manager at Jaffarian Automotive Group today!
Jaffarian Volvo/Toyota is seeking an experienced Service Manager to join our team! We offer a performance-based environment, a team-oriented culture, excellent compensation packages, a large and constantly growing customer base, highly productive technicians and a promote from within culture. We are a family-owned company that truly values and rewards our team. Jaffarian Volvo/Toyota is New England's Oldest Toyota Dealer, the same family now four generations strong, and now under all new management. Join the Jaffarian Family! Potential to earn $100K++ DOEUp to a $25k sign-on bonus, DOE Apply for details What we offer* Engaged knowledgeable managementAir Conditioned ShopDedicated service BDC, our phones get answered!Top performing CSILoyal customer baseMedical InsuranceDental InsurancePrescription InsuranceLong Term Disability InsuranceShort Term Disability InsuranceVision InsuranceLife InsurancePaid HolidaysPaid VacationsPaid TrainingFlexible schedulesResponsibilities* Assist customers in servicing, repairing and explaining each service neededUnderstand customer; match requirements and concerns to various service optionsExplain service being performed and keep customer informed and updated throughout the service of their vehicleStay up to date on new products, features, accessories and attending product training as requiredMaintain a service customer follow up system that supports repeat and referral business and contributes to customer happinessHire and supervise all service department personnel, as well as monitor their performance in servicing customersCraft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriatelyQualifications* A minimum of 3 years of experience as a service managerStrong focus on providing excellent customer serviceHigh school diploma or higher educationClean driving record & valid driver's licenseDriven personality, eager to improve and able to work within and support internal teamsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits of working as a Automotive Service Manager in Haverhill, MA:
? Unlimited Growth Potential
? Continuous Learning Opportunities
? Leading Industry Pay
