We are currently seeking Serviceability Technicians. This position requires an experienced professional with a strong background in diagnosis, maintenance, and repair of vehicles as well as a passion for working in demanding environments.The Role· Create and develop service documents (service manual procedures, containments, technical bulletins, and campaigns)· Become a technical expert in Lucid vehicles· Diagnose, maintain, and repair Lucid Motors vehicles· Collaborate with technical training to create technician training material & publications· Work closely with Design engineers and identify potential assembly and service issues· Work efficiently within a multidisciplinary cooperative environment· Validate repair procedures for accuracy (Repair procedures, labor time, diagnosis, etc.)· Improve service procedures without compromising safety and quality· Perform tooling validation prior to being release to the field· Support cross functional teams and assist with preproduction vehicle builds· Assist with cost analyst impact on serviceability methods and processes· Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training· Support campaigns and containment initiativesQualifications· A capacity to creatively solve problems and think quickly in fast paced environments· Flexible work availability and ability to travel as needed to support service efforts· Mindfulness and a passion for creating positive team experiences· Exceptional ability to interface and collaborate with individuals, groups, and vendors· Proficient in navigating a laptop or computer in a windows environment· Working knowledge of Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms· Experience using test tools· An innate drive to maintain product and company reputation, always complying with company communications policies· Excellent communication skills· Proof of excellence in your past position, while demonstrating profound creativity in resolving problems· A passion for our mission, our people, and our customers· Strong oral and written communication skills· Strong organization and time management skills· Strong aptitude for learning innovative technologies· 5+ years of automotive experience· 2+ years of EV experience- High school diploma or GED required· Must possess a valid driver's license· Strong diagnostic experienceAdvantageous Experience:· OEM Certified Master Technician· EPA 609 Certification· Automotive Technology/Technician Degree or equivalent experience· 3D CAD experience is a plus· Startup experience· Experience supporting service procedures creation and validation· Experience in luxury automobile repair environments· Fabrication experience· Ability to drive non-commercial truck and trailer
