The Automotive Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations.
The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service.
If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team.
You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams.
This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross-functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center.
To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
SHIFT - WEDNESDAY to SUNDAY - 7AM TO 4PM ResponsibilitiesAbility to assist in daily EDV business operations often requested on ad hoc basis, including shuttling vehicles back and forth from delivery stationsConduct pre-delivery inspections on new vehicles, using a documented process, checklist, and guidelinesDocument results (pass/fail) of pre-delivery inspections and communicate results to team members/supervisorFollow repair procedures with efficiency without compromising quality and safetyPerform or assist with assigned diagnosis, repairs, installations, and inspections on vehiclesAssist and support vehicle repairs in a setting outside of a service center
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