Autonomous Vehicle Assistance Dispatch (Autonomous Vehicle Specialist)
ApplyLocations: Chandler, Arizona, USA
Posted on: Posted Yesterday
Time left to apply: End Date: March 21, 2025 (30+ days left to apply)
Job Requisition ID: R_2412_18600
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)!
We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community.
Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
Role: Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios.
As a fleet response team member, you can expect to assist autonomous vehicles in real time in numerous geographical locations including Los Angeles, CA, San Francisco, CA, Phoenix, AZ, Austin, TX, and more in the future.
Responsibilities: Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.Key Requirements: Strong focus on safety and attention to detailExcellent problem-solving and decision-making skillsAbility to work effectively in a fast-paced, ever-changing environmentStrong customer service, de-escalation, communication and interpersonal skills with 2 years of experienceAdaptability to new technologies and processesAbility to self-correct and learn from previous mistakesMaintain safety compliance certificationsAbility to stay focused and seated for multiple hours at a timeAbility to multitask in dynamic situationsSchedule flexibility to support a 24/7 operation including holidaysValid driver's license with three years of driving experience and a clean driving recordAbility to pass background, drug, and employment checksBenefits: Be part of a pioneering team shaping the future of transportationContribute to enhancing safety and efficiency on the roadsWork in a collaborative and supportive environmentCompetitive holiday payVacation time, sick timeTuition reimbursementHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a business.
TaskUs is committed to providing equal access to opportunities.
If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer.
We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.
TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.
At TaskUs, we put our frontline first, period.
We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world.
No matter where you are around the globe, we invest in you and your career growth.
Join Us!
Let's change the way the world works.
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