SUMMARY To assist the Director of Food and Beverage in ensuring Events services exceed Accor and Fairmont Breakers standards. The Events Manager is responsible for elevating guest experience and colleague satisfaction. They also oversee the Events team and the daily floor operations as it relates to events. The Events Manager must be flexible with the type of work needed to be done as well as hours worked including but not limited to mornings nights weekends and holidays. It is a position centered around guests needs. ESSENTIAL DUTIES AND RESPONSIBILITES include but are not limited to the following: Consistently offer professional friendly and engaging service Outgoing and engaging personality (outstanding interpersonal skills) working knowledge of food and beverage working knowledge of catered events on and off property Lead and manage the Banquets/Events team Administrative duties such as inventories ordering Event Order updates and Event Order meetings processing Events checks room setup room breakdown Event space and equipment maintenance Leadership duties such scheduling staffing hiring and selecting talent coaching and counseling training conducting performance reviews and participating in corrective actions including terminations Perform all payroll duties for the department and distribution of gratuities Clearly and professionally communicate both verbally and in writing with clients vendors colleagues and with other hotel departments Make management decisions in the best interest of hotel and the guest Review and maintain high quality of setup service and followup for events. Own and follow up on requests from clients and colleagues Lead Events team members to abide by Accor and Fairmont Breakers service standards Assist in leading the culinary and stewarding personnel during the work functions Train team members in Accor and Fairmont Breakers service standards Support the F&B Director in all aspects of operations and team direction Entertain client concerns and offer timely resolution Manage labor to Fairmont Breakers Standards Build and maintain extraordinary Guest Service Standards Review all information pertinent to events ensuring accuracy in form and execution Run the floor and multiple events simultaneously Knowledgeable and functional in all roles that report to the position Maintain regular and predictable attendance Other duties as assigned SUPERVISORY RESPONSIBILITIES Oversee all Events staff member Work with colleague schedules to optimize productivity and coverage: ensuring actual coverage meets guest service standards and business demand Run a profitable shift by managing labor Ensure accuracy and availability of all inventories Simultaneously manage daily work and event timelines Qualifications : To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welldeveloped and rounded general management skills with an emphasis in Food and Beverage operations management Previous Events experience with a minimum one year in a leadership role Previous experience in union environment Efficient and effective operational skills Strong crossfunctional team player Responsive with a sense of urgency Consistent follow through Possess a focus on guest service Strong food and wine knowledge Make business decisions based on Event Orders available information experience and collaborative input Work tactfully courteously and seamlessly with the general public customers and colleagues Perform a variety of activities; able to change activities frequently and sometimes without advance notice Analyze and interpret established policies Plan and organize the work of others Demonstrate the ability to change activities frequently and manage interruptions Accept full responsibility for directing and managing an activity High school diploma or equivalent required Twoyear college degree preferred Remote Work : No Employment Type : Fulltime