Bar & Events Manager

Salary: £35,000 per annum
Terms: Permanent Position
Reports to: Operations Director
Hours: 40 hours per week, across a 5 day week Mon-Sun
There is no overtime agreement as part of this contract, but TOIL will be given for hours worked beyond this. ABOUT LIGHTROOM Lightroom is a new permanent projection-based arts venue which opened in Kings Cross, London in February 2023. Created through a joint venture between 59 Productions and London Theatre Company, Lightroom creates remarkable artist-led shows for audiences in London and across the world.
We invite the world's leading creative minds to use our vast space and revolutionary technology to create something completely new. Launching with collaborations with the much-loved British artist David Hockney (Bigger & Closer (not smaller & further away)) and actor and producer Tom Hanks (The Moonwalkers), Lightroom aims to be the home of stories from the world's most exciting voices across all disciplines of the arts, music, popular science or beyond.
Lightroom is located in King's Cross on Lewis Cubitt Square, adjacent to Coal Drops Yard and Central St Martin's. The innovative showspace was designed by 59 Productions in close collaboration with Haworth Tompkins, who designed the venue as a sister space to the award-winning Bridge Theatre. Along with a generous Foyer and gift shop, the space also contains a bar and seating area in collaboration with St John. In late 2023, Lightroom Seoul opened in the South Korean capital.
ABOUT THIS ROLE The Bar & Events Manager will effectively manage the day-to-day running of Lightroom's Bar & Events offer. They will oversee the Bar & Events team for our daily shows and deliver the events & hires offer. They will work closely with the Head of Visitor Experience to ensure the proactive and successful delivery of a welcoming, clean, safe, and comfortable environment for all visitors, guaranteeing Lightroom delivers an exceptional visitor experience for all.
This role oversees all policy and procedures for the department, ensuring the safe and compliant running of Bar & Events at Lightroom. The post holder will be commercially minded, understand budgets, event delivery, stock management, quality control and proactively drive income opportunities.
The role manages the recruitment, onboarding, training, performance management and offboarding processes for the Bar & Events department.
DUTIES AND RESPONSIBILITIES Bar Operations Manage all aspects of the Lightroom's Bar operations, including food and beverage serviceSupervise staff members in various roles such as bartending, customer service and food service ensuring high-quality service deliveryProduce the rota for Bar & Events ensuring appropriate staff levelsEnsure compliance with food safety regulations and maintain standards in all food production areasDevelop and implement strategies to enhance the overall visitor experienceCoordinate with vendors, suppliers, and contractors to procure necessary supplies and services to meet the business needsWork with the Operations Director on budgeting, financial planning, and reporting to ensure Lightroom operates within set financial targetsLead and motivate the team through effective communication, incentives, training, and performance managementTo lead on monthly stock takes accurately reporting and recording findingsManage the POS system for the barSet and maintain best working practices for the bar and store ensuring they are clean, organised and fit for purposeWork alongside the Operations Director to develop our range and offerCoordinate with marketing and ticketing team on special offers and promotionsEnsure compliance with health and safety regulations, including food safety and alcohol service lawsSupport the Visitor Experience Managers to manage day to day operationsEvents & Hires With the Operations Director, develop and build the Events & Hires offer for LightroomIdentify new revenue opportunities across the Events portfolio, developing new event business and introducing new initiatives to complement existing income streamsWith the Operations Director manage and coordinate all elements of events and private hiresTo act as a lead on event days, coordinating the team on the floorLead on the planning of events, coordinating planning meetings, managing event budgets and communicating timelinesBuild and maintain relationships with catering & event companies to produce an event offering for LightroomWork with the estate to ensure that best practices are met and are notified where an event may impact the wider estateCreate and maintain events documentation for internal and external usePERSON SPECIFICATION Operations Knowledge and experience of working in a Hospitality or Events businessExperience of managing bar and events teamsKnowledge of event management, venue sales, marketing and operationsKnowledge and understanding of health and safety, food safety and building operations legislation, including for a multi-purpose venueKnowledge of bartending techniques and culinary practices is advantageous.Experience in managing contracts for suppliersAbility to learn new processes, workflows and develop a good understanding of the key requirements and deliverablesStrong strategic planning skills and the ability to assess workload and capacity for self and team to manage deadlinesExperience of managing budgets and delivering within budgetCommercially driven with a proven track record of maximising potential income streamsTrack record in delivering consistent quality work, while working with multiple workflowsA proactive problem solving approach and ability to troubleshoot, when requiredResilient, working calmly under pressure, and able to deal effectively with the unexpectedAbility to exercise critical thinking and improve service and the departmental proceduresRelationship Management Outstanding communication skills, both verbal and written and an ability to convey complex and detailed information clearly and coherentlyAbility to lead by example with a high standard of customer care and responsivenessAbility to build positive working relationships with internal and external contactsExperience of managing and working with multi-disciplinary teams and dealing with a diverse range of staff and visitor demandsExperience of team management and ability to support team development and coaching, feedback reviews, supervision of allocation of duties and rota management, creating an environment where team members can thriveAbility to foster a culture of continuous improvementCommitment to managing own learning and continuous professional developmentHOW TO APPLY To apply, please submit your CV and Cover Letter via this link. Your covering letter should detail how you meet the criteria within the person specification and why you would like to be considered for the role.
We also kindly request that you fill in an Equal Opportunities Monitoring Form. Should you wish to reach out for an informal conversation about the nature of the role, please contact our Stage Door team via ******** who will direct your call accordingly.
DEADLINE FOR APPLICATIONS Applications for this opportunity will close at 12pm on 26th November 2024 with interviews taking place the week commencing 9th December. Should you require any special assistance with your application, please reach out via email to ******** or call ******** .
We look forward to receiving your application.
We are an equal opportunities employer and value diversity. We encourage applicants from different backgrounds and different experiences.

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