Responsibilities
The Bartender engages with guests to create a convivial atmosphere by taking orders, preparing and serving alcoholic, non-alcoholic beverages, and light meals to residents and guests, courteously and efficiently according to Coterie specifications.
This individual remembers resident and guest names, preferences, and creates innovative drinks.
Additionally, this individual is responsible for the appearance of the Cocktail Lounge.
Provide a high level of customer service at all times.
Anticipate resident's needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Maintain complete knowledge of cocktail lounge and restaurant(s) operations and proper table set up and dining venue dress code.
Serve residents and guest's meals and beverages as requested.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
Adhere to Quality Enhancement standards and standard food safety practices.
Maintain knowledge of the characteristics and description of every wine and beverage available.
Maintain complete knowledge of Toast and/or POS systems as well as manual systems.
Process payments through the POS.
Adhere to all cash handling and credit policies/procedures.
Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them.
Maintain complete knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, and method of presentation.
Set tables in accordance with Coterie standards.
Open and close Cocktail Lounge according to checklists.
Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
Ensure proper maintenance, cleanliness, and appearance of the Cocktail Lounge.
Monitor and maintain cleanliness, sanitation, and organization of bar top, tables, and service areas.
Direct and assist barbacks and servers in their job functions to ensure smooth and efficient service to guests.
Clearly communicate last call at the designated closing time to guests and servers.
Legibly document designated items on the waste log.
May perform other duties as needed and/or assigned.
Qualifications One (1) or more years of customer service experience.
Must be twenty-one (21) years of age or older if required by applicable law .
Food handling certificate where applicable.
Certificate in alcoholic awareness program where applicable.
Basic Computer skills including proficiency in Microsoft Word and Excel.
Strong organization, multi-tasking, time management, and customer service skills.
Strong communication skills, both written and verbal.
Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.
From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual -and community -in reaching new heights.
We elevate wellness and strive to anticipate every need to offer a life more inspired.