Responsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a technical helper regarding the store computer as instructed by the Help Desk.
ESSENTIAL DUTIES AND RESPONSIBILITIESConsistently work within company 5S efficiency standards to provide fast, friendly and efficient service to all customers.Maintain a neat, clean and organized workstation, according to 5S standards, at all times.Possess a thorough knowledge of store systems to include: Gateway, scales, and scanning.Assist customers upon request by answering customer questions.Responsible for verifying all store signs maintaining shelf tags for price accuracy and visibility.Verify completion and accuracy of weekly price changes for all departments.Communicate, as needed, any changes and/or discrepancies to the store departments and the Scanning Department, ongoing.Verify adherence to the Discontinued program for the Grocery and General Merchandise departments and remove discontinued items from the shelf as per corporate policy.Ensure scanning accuracy through weekly section scans and respond to all pricing/scanning errors immediately.Report all discrepancies in pricing and scanning to the Scanning Department.Responsible to assist Department Managers in shrink and margin shortfalls identification.Provide temporary back-up support to the Front End operation as needed.Check voice/E-mail three times per day and follow through as directed.Order and hang all shelf tags, daily/weekly.MINIMUM QUALIFICATIONSBasic LiteracyBasic Computer SkillsSatisfactory Performance ReviewsEDUCATION AND EXPERIENCEHigh School diploma or equivalent.1+ years related experience.PHYSICAL REQUIREMENTSExposure to Cold Environment Occasional 1-3 HoursTwisting Occasional 1-3 HoursSquatting/Kneeling Occasional 1-3 HoursPushing/Pulling Occasional 1-3 Hours up to 25lbsLifting Occasional 1-3 Hours up to 25lbsOTHER PHYSICAL REQUIREMENTSStore environmentFrequent standing, walking, bending, reaching and climbingEQUIPMENT USEDPhoneComputer ApplicationsDolphinRegisterCase cutters (Must be at least 18 years of age).Phone/Fax
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