San Francisco Bay Area, CA, USA Req #2764
Tuesday, October 29, 2024
At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.
SUMMARYResponsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business. Independent responsibility for servicing and retention of assigned customers and policies in mid-market accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIESWorks with client team to determine bid and renewal strategy for mid-market client accounts;Provides detailed plan design and cost information to service team;Works with client or prospective client to identify and evaluate the client's specific characteristics including benefit needs, design, group demographics and employee census; may assist with benchmarking and trend analysis;Gathers information and provides analysis and recommendations to client's existing coverage;Requests census and RFQs from client, primarily for ancillary coverages;Processes RFQs received from clients;Prepares RFPs for client renewal or prospective groups, to include employee census, current/renewal plan design/rate information, and historical claims experience data;Collaborates with client team to select employee benefit markets for solicitation and negotiates with incumbent and bidding carriers for benefit and premium considerations;Analyzes market proposals for verification of benefits, premium, and competitiveness;Negotiates with incumbent and bidding carriers to ensure most competitive rates or products for clients and prospective clients;Serves as a technical expert, assisting other team members to resolve complex issues;Produces cost/benefit analysis for inclusion in proposal to be presented to clients;Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);Other duties as assigned.QUALIFICATIONSEDUCATION / EXPERIENCEBachelor's degree or equivalent combination of education and experience.
2 - 4 years related work experience.
Valid insurance license.
Must continue to meet Continuing Education requirements for license renewal.
Encouraged to complete Career Path requirements as communicated by Supervisor.
SKILLSGood verbal and written communication skills.
Good customer service skills, including telephone and listening skills.
Good problem solving and time management skills.
Ability to work within a team and to foster teamwork.
Ability to prioritize work for multiple projects and deadlines.
Proficient in Microsoft Office Suite.
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