Location:This role is an onsite position located in Chandler, AZ.
Insight at a Glance
14,000+ engaged teammates globally
#20?on Fortune's World's?Best Workplaces™ list
$9.2 billion in revenue
Received 35+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As aFortune 500 Solutions Integratorwith deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
Position Overview
The Benefits Coordinator (early career) evaluates and administers benefit programs including health and welfare plans. This position is responsible for the development of operating procedures for processing and controlling benefit programs, managing and administering the benefits system, and maintaining data and preparing reports on benefit usage and cost. Incumbents interpret and explain benefits to teammates, serve as Tier 2 point of contact for the HR Service Center.
What you'll do at Insight
• Conduct new hire orientation and presents benefits overview.
• Communicates plan benefits and changes effectively, serves as the primary point of contact for day to day teammate inquiries related to benefits, and assists in determining validity of claims.
• Acts as the liaison between employees and insurance carriers to resolve eligibility and claim issues, which requires high level knowledge of our benefit plans.
• Responds and resolve benefits issues escalated by the HR Service Center.
• Provide accurate and timely responses to all internal and external benefit inquiries in the benefits inbox.
• Audits new hire enrollment and qualified status changes. Approves benefits records.
• Assist with planning and implementation of annual benefits open enrollment.
• Ensures payroll deductions begin timely and records are reconciled on a consistent basis.
• Reconcile and process monthly benefits billing statements.
• Assist with the preparation of Form 5500 and gathers information as needed for a timely filing.
• Coordinates posting summary plan documents and benefits information on company intranet.
• Manages 401(k) administrative functions including, but not limited to, payroll funding, processing loans, hardship withdrawals and audits.
• Oversees and administers teammate relocations. • Manages leaves (FMLA, Non-FMLA, Personal) and disability claims.
• Provides guidance to managers on ADA regulations and Workplace accommodations, including managing the lifecycle of each claim, evaluating doctors and coordinating support activities with HR Business Partner.
• Administers qualified status changes.
• Administers Evidence of Insurability applications for life insurance coverage.
• Processes death/life insurance claims.
• Processes Tuition Reimbursement requests.
• Conducts routine audits to meet federal, state and local compliance requirements.
• Stays abreast of current benefit trends and regulatory issues.
• Complete ad-hoc projects & other duties, as requested.
What you'll need to join Insight
• Bachelor's degree from four-year college or university in related field (Degree in HR, communication, analytics, business)
• This role requires an individual with a high level of professional maturity, integrity and discretion in the handling of confidential information.
• Strong interpersonal and customer service skills and the ability to work effectively with a wide range of individuals in a courteous manner.
• Ability to multi-task in a rapidly changing environment, meet deadlines, execute and problem solve.
• High level of attention to detail with a high degree of accuracy. Excellent technical skills; including proficiency with Microsoft Office.
• Ability to work independently on a daily basis and prioritize work in order to meet deadlines. • Ability to react with the appropriate level of urgency to situations and events that require quick response or turnaround
. • Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make appropriate decisions.
• Strong organizational skills and the ability to manage competing priorities.
• Excellent verbal and written communication skills.
• Continuous learner with strong initiative and ability to self-start.
• Ability to maintain confidential data.
• Ability to make presentations. Physical Demands The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Work Environment The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Moderate noise (i.e. business office with computers, phone, and printers, light traffic). • Ability to work in a confined area. • Ability to sit at a computer terminal for an extended period of time.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law