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Job Description

Job Description

TROPIC OCEAN AIRWAYS LLC

CHARTER SALES SPECIALIST

Directly Reports to: Director of Partnerships

A Day in the Life:
Building your list of potential customers by researching our CRM, social media, and trade press etc

Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to Tropic Ocean customers

Building relationships with Brokers to generate new business

Maintaining relationships and follow up with customers (virtually and in-person) to ensure guest retention

Working to sales target meeting financial objectives

Demonstrating expert understanding of the aircraft, our destinations and chartering process

Managing charter bookings from enquiry to completion

Responding to inbound calls and RFP's within a timely matter

Presenting bespoke quotes to customers demonstrating good commercial acumen

Imputing accurate deal information on each customer and deal to ensure correct reporting

Working alongside business development to identify gaps in specific markets or key destinations

Key Responsibilities:

Drive Revenue
Develop and execute individual strategic short and long-term sales goals in coordination with company sales objectives to generate new clients, retain existing clients and increase overall charter revenue

Participate in and contribute feedback to management to create charter sales opportunities and increase brand awareness and credibility

Initiate and develop new relationships with charter prospects and increase Lifetime Value of existing customer base

Meet with customers face-to-face to enhance relationship, build rapport and seek referrals

Conduct market research and build a solid pipeline of potential clients to contact

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