Homebound is on a mission to make it possible for anyone, anywhere, to build a home using technology. Created by an experienced team of construction, real estate, design, and technology experts, Homebound is transforming the residential construction industry by improving the costly and inefficient process of building a home.
We've created an entirely new way to build homes with technology powering every stage from start to finish to provide a seamless experience for our customers. Homeowners across the country can choose where they want to live, select a home plan that's perfect for them, then personalize and buy it, all online. Homebound has raised $150M in capital from leading venture capitalists like Google, Khosla, Thrive Ventures, and we're scaling quickly in places like California, Texas, Colorado and Florida. Come build your future with us.
Homebound is proud to be named one of Inc.'s Best Workplaces of 2023.
Role Overview
We're looking for a talented Staff Product Designer with a specialization in Service Design to join our innovative team at Homebound. In this role, you'll be instrumental in transforming the collaborations that take place between Investment Capital, Architecture, Design, Construction Operations, Procurement, and Trade Partners to ensure the delivery of exceptional homes to homeowners. Your background in Service Design will help us identify new ways to improve the experience of these Team Members, Trade Partners, and Homeowners through AI assisted automation and improvements to our process, software, collaborations, and policies.
What You'll Do
Develop a deep compassionate understanding of the many ways finance, architecture, design, construction, and procurement work together to build for homeowners.
Lead discovery efforts to map out our understanding of the current challenges of the homebuilding process, distill insights, and imagine better ways of doing things that you can prototype and iterate on with stakeholders.
Collaborate with Product, Eng and Stakeholders to deliver both the high level strategy and an incremental roadmap of improvements that get us there.
Make sure initiatives are solving the right problems, improve our success metrics, make sure our MVPs are scoped appropriately, lean into early learnings, and champion our user-centric commitment to follow through on v1 and v2.
Contribute as a valuable member of the product design team, participating in design critiques, mentoring others, running workshops, and developing our design system.
Foster a friendly collaborative culture with efficient communications across the many squads of our business to ensure seamless integration of work areas.
What You'll Bring
Bachelor's or Master's degree in Design, Human-Computer Interaction, or equivalent professional experience
Minimum 8 years of product design experience
Minimum of 2 years of service design experience
Experience with early-stage high-growth startups
Experience building digital services that improve real-world operations
Experience working with multiple design systems across companies
Proven track record of delivering high-quality digital products
Positive and proactive work ethic
Self-directed with a collaborative mindset
Excellent communication and collaboration skills
Humble, approachable, insights-driven, and receptive to others
Strong leadership in design thinking methods and principles
Experience in guiding teams through Service Design methodologies
Ability to conduct and lead design research
Excellent design component and prototyping skills in Figma
Ability to understand and simplify complex systems
Ability to influence stakeholders and build alignment across teams
Ability to define and improve success metrics and measured impact
We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
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