DoorDash's New Verticals organization focuses on accelerating one of our strategic pillars — DashMart, our grocery and convenience delivery offering. We're building and scaling new ways to delight our customers, leveraging the DoorDash platform. The Warehousing as a Service team brings the full power of DashMart to customers with new use cases and new lines of business that will operate within our real estate.
About the Role
As a specialist on the team, you will support the growth of DashMarts Warehouse as a Service (WaaS) initiatives by utilizing internal tools to build new menus and stores, enabling new item launches via analytics and ticket submissions, and supporting our live concepts by enacting strategic menu changes. This role is ideal for someone who is detail-oriented and highly analytical, and enjoys collaborating with a team to solve problems. This position is crucial to the success of the team, as the execution of these tasks directly impacts what customers interact with on the DoorDash platform!
You will report into the Associate Manager, WaaS Systems on our Warehousing as Service team in our New Verticals organization
You're excited about this opportunity because you will…
Enable new concept launches by owning new menu builds end-to-end for 100's of new stores a week. As owner of menu builds, you'll also have the opportunity to refine and change the building process as you see fit!
Collaborate closely with the entire WaaS team and several cross-functional teams including engineering, sales - account management, warehouse operators, and supply chain
Work on highly-analytical projects to ensure that our new stores and items have the upmost chance of success, and work to pivot strategies if needed post-launch
Solve new problems as they arise through collaboration and trial and error, enabling the business to continue scaling
Directly impact the customer experience on the DoorDash platform on a daily basis, driving more selection, availability, and clarity while shopping
We're excited about you because…
You have strong data analysis skills, including proficiency with Google Sheets and a basic understanding of SQL. Google Sheets proficiency should at minimum encompass the ability to write moderately complex formulas (index, match, if, vlookup, etc)
You enjoy utilizing data and professional relationships to improve processes, get answers, and complete tasks.
You have strong cross-functional skills and have experience working with multiple teams to get answers and solve problems.
You have 2+ years experience working in a technical role utilizing internal tooling to execute tasks and perform high-level analyses.
You're comfortable using dashboarding tools like Tableau, Sigma, Power BI to read and interpret data.
You're passionate about customer experience, especially as it relates to ecommerce and the DoorDash platform.
You're comfortable working autonomously to solve problems as they arise
You're extremely detail oriented and understand the value of auditing, documenting, and following through on assigned work
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination
: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We expect this position to be filled by 7/13/2024.
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