Bigjobsite

Work from Home (After Training)

Direct Hire!!

Pay Rate: $15/hour

Pay Rate: $15.50/hour (bilingual Spanish)
After approximately 90-day period eligible for a $1/hr increase
Pay Rate: $16/hour
Pay Rate: $16.50/hour (bilingual Spanish)
Weekly bonus based on performance - $45-$350 per week
Job Description: Handle inbound calls from nationwide home services customers and resolve all issues within a single contact
Communicate empathetically with our customers addressing their needs by converting the inbound calls into service appointments for a Tech to come out to look HVAC, Plumbing, electrical or roofing.
Follow up with customers to resolve their concerns
Meet booking conversion, quality, and productivity requirements for inbound calls
Work accurately with close attention to detail
Training Schedule: 9am-5pm, with a 1 hour lunch, Monday through Friday

Training Location: On-site

Post- Training: Work from Home!

Schedules: 365, 24/7. 1 st and 2 nd shifts.

***Currently staffing schedules that start between 5am and 9pm with one weekend day required***

Likes/Wants: Upbeat, friendly, outgoing
Resourceful
Technical/troubleshooting education
Requirements: 40 WPM
HSD or GED
1 year CSR experience, does not have to be call center - can be retail, fast food, hospitality
No job hoppers
Exceptional phone and communication skills, good with people
Computer and multi-tasking skills (type, talk and listen while moving between multiple computer screens)
Great attitude
Good plug in internet at home
Dependable

To be considered please apply online and email your resume to ******** and reference Job: Customer Care Rep

If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email ********