The Opportunity Mindful Care is currently seeking a detail-oriented and efficient Billing Clerk to join our team. The successful candidate will be responsible for managing and overseeing the entire billing process to ensure accuracy, timeliness, and customer satisfaction. This role involves preparing and distributing invoices, managing customer accounts, processing payments, resolving billing discrepancies, and maintaining accurate financial records. The Billing Clerk will serve as a key point of contact for our customers regarding billing inquiries and will work closely with various departments to ensure seamless billing operations. Responsibilities The Billing Clerk will work with front-end staff to ensure patient insurance information and benefits are verified accurately and in a timely fashion Perform pre-billing validation and charge capture Review claims for accuracy prior to release Identify coding or documentation issues and escalate issues as needed Review unbilled charge reports and follow up with appropriate team member for unbilled services. Assist the Billing Team in claims submission, cash postings and follow up, as needed Review billing collection and denial reports Reviews correspondence and rejection data from clearinghouse to ensure submission is complete Collect, organize, and appropriately distribute incoming and outgoing mail, faxes, and other transmissions. Answer incoming calls to the office. Assist in preparation of Single Case agreements Assist with Medical record request Responds to patient and third-party inquiries, researches and resolves complex claims and corrects errors. Process refund requests for supervisory approval Complete all assigned projects as directed by the Director Billing Qualifications Proven experience as a billing clerk or similar role. Strong attention to detail and accuracy. Excellent organizational and time-management skills. Strong numerical and analytical abilities. Proficient in MS Office (especially Excel) and billing software. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information. An associates degree (or higher) in Finance, Accounting, or related field is preferred. Position Type & Schedule Position: Regular Full Time (RFT), Exempt Type: 100% In Person Schedule: Monday - Friday 8:00 AM - 5:00 PM ET Location: West Hempstead, NY Salary: $20-25 per hour About Us Mindful Care is the first ever same-day mental health company focused on providing urgent psychiatric care, group therapy, and individual therapy, all covered by many insurance providers - including Medicare. Powered by innovative technology, Mindful Care patients don't have to wait weeks to see a qualified mental health provider. The company offers in-person and telehealth options, including for addiction recovery. About Mindful Care: At Mindful, we believe that mindful treatment starts with having the most caring staff that embrace the Patient Experience. Our staff of talent varies across many professional and experiential domains and we are always looking to expand on our services and those who provide them.
