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Job Duties:
Maintains birthday reservations and prepares contracts as negotiated Supervises and schedules birthday party hosts and hostesses Hires, develops, and trains party hosts and hostesses Operates POS system in order to manage bookings, transactions, and deposits Orders and maintains adequate inventory for party supplies Partners with Sales and Marketing leaders to develop a marketing plan to drive more party sales Manages call back logs, reaching out to previous years' bookings for rebooking Maintains open communication with management of scheduled events Initiates post-party follow-ups and referral process to ensure product and services exceeded expectations Assists and supports party reservationists on all birthday related questions and concerns Creates a fun and enthusiastic environment for all guests and team members Requirements
Physical Requirements: Standing for long periods of time with frequent bending and turning Must be able to lift 40 lbs Must be comfortable climbing on a ladder Must be able to communicate with guests and deliver instructions Special Requirements: Must be at least 18 years old Must possess a valid Food Handler's Certificate or other similar license per local code Standard Company Expectations: Goes beyond the normal expectations without compromising the company mission, vision and values.
Demonstrates the ability to be courteous and accountable in all situations.
Responding to guests' special requests in a courteous and accountable fashion.
Monitors the consistency of the product provided to all guests.
Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
Cooperates with all team members when assigned additional tasks and listens to others with compassion.
Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system.
Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.
The results of E-verify and the background check could dictate your employment with the company.
We appreciate your compliance and understanding regarding these matters.