Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve this goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world. Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program managers, and carrier specialists actively participating in Amazon's international expansion goals.
We are seeking an experienced Biz Ops Enablement driving the development and readiness of our business operations for service initiating and evolving. This role requires identifying gaps, developing programs, landing services, as well as executing against our business strategic priorities. The successful candidate will combine a solid understanding of business insights and process knowledge with the ability to synthesize priorities and corporate resources into a comprehensive enablement plan.
Key job responsibilities:
• Perform detailed needs assessments in coordination with the Seller Operations, Sales, Product, Marketing, and Engineering. Translate business needs into training & enablement strategy, offerings, and programs.
• Create, develop, manage, and lead the successful execution of the cross-functional enablement programs in conjunction with program or product teams and stakeholders.
• Develop and maintain an effective governance process and measurements focused on providing insights on performance and impact on readiness and program effectiveness.
BASIC QUALIFICATIONS- 3+ years of working cross-functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in supply chain or freight forwarding and service enablement role with increasing influence and responsibility.
- Systematic thinker that can take broad visions and concepts and develop structured plans, actions, and measurable metrics and then execute those plans.
- Good communication skills including presenting, editing, and writing, as well as accuracy and attention to detail required.
PREFERRED QUALIFICATIONS- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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