Full job description Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Restsâ"¢,â€? and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
BASIC ACCOUNTABILITY STATEMENT Support a multi-brand organization by reviewing, processing, and supporting the parts and accessories, and warranty program. Maintain business partnerships by working with dealers and suppliers in order to satisfy after-market accessories and warranty parts order needs.
DUTIES AND RESPONSIBILITIES Primary: Parts Order Management Process parts orders within designated scopeProcess parts orders escalated from tier 1 staff as neededSupport audit of tier 1 parts ordersCreate parts kits as neededCreate Purchase Order requests to vendorsFollow-up on vendor purchase ordersResearch part pricing and acquisition Parts Research & Relationship Management Receive and support dealer inquiries for part numbers and parts needsSupport dealer parts and warranty inquiriesProcess Return Goods Authorizations (RGAs) as needed Work with brand supply chains as needed in order to fulfill orders Work with brand teams as needed to validate and manage non-current/retired partsWork with brand teams as needed to align on parts quality Lead & Develop Provide position and dealer training support as neededSupport the Warranty Administration Certification training and inquiries as needed Secondary:
Warranty claims processing and inquiries as needed Training as required to maintain and improve product knowledge and skillsetOther tasks, initiatives, and projects and assigned by manager JOB REQUIREMENTS Skills and Capabilities:
Effective verbal communication skills needed Excellent follow-up skillsHighly skilled in interpersonal skills with an ability to connect with others over the phone and email Education and Experience:
High School Diploma or GED required Boating experience and knowledge of fiberglass and aluminum boats requiredFamiliarity with OBMS and Compass environment preferredFamiliarity with Salesforce.com environment preferredAbility to quickly learn and navigate through software and online programs required Must be flexible to work extended hours to support the requirements of the business Ability to work effectively in a collaborative, team environment within a matrix organization Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled
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#Brunswick Corporation
