Select Milk Producers is one of the nation's largest and most progressive dairy cooperatives, with 32 wholly owned subsidiaries, 12 processing plants, and 8 joint ventures including Fair Oaks Farms, Continental Dairy Facilities, Continental Dairy Facilities Southwest, Mill Haven Foods, Select Custom Solutions, GreenLink and Select Services.
With over 1,000 employees, the Select Milk family of companies impacts all aspects of the dairy farm business and at the heart of our family of companies, is you.
"We strive to go above and beyond what's expected in providing for our families, leading our employees, caring for our land and animals, serving our customers, producing quality milk, and serving one another.
This commitment is more than our business, it's in our culture and our character.
We believe in being accountable, in doing what's right, in performing at our best, in setting a higher standard."
Select Milk Producers and its subsidiaries offer attractive compensation and a best-in-class benefits package that includes but is not limited to medical, vision, dental, life insurance, and more that can be tailored for you and your family.
Other benefits for eligible employees include 401(k) up to 6% company match, life and disability insurance, and paid holidays & vacation.
We are proud to promote an equal employment opportunity workplace.
Duties and Responsibilities
• Go the extra inch with every customer and go the extra mile by following the Find a way to their Heart vision statement.
• Greet customers within ten seconds with a warm welcome.
• Assist customers with wants or needs while modeling the Fair Oaks Farms image.
• Answer questions regarding Fair Oaks Farms brand and products, tours, restaurant/food options and merchandise.
• Cross sell all brand products such as Fair Oaks Farm tours, Farm House Restaurant, Cowfe.
Cheese, Milk and Ice cream products as well as any BP promotions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sale prices, total purchases, receive and process cash or credit payment using a POS system.
• Answer telephone calls and direct inquiries to proper personnel.
• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Stay informed and up to date with company's news and applying new knowledge to your job.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Sample cheese and Ice cream as requested by customers.
• Scoop and serve Ice Cream following the provided recipes to maintain product quality.
• Handle complaints, settle disputes, and resolve grievances and conflicts when possible, or otherwise negotiating with others.
• Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Lift 30 lbs or more.
• Stock, clean and organize all merchandise shelves, coolers, and storage.
• Wash, sweep, mop, and dust when needed.
• Wash and clean bathrooms.
• Handle and dispose garbage.
• Other duties as assigned by Manager or Assistant Manager.
Position Requirements
• Talking to others to convey information effectively.
• Actively find ways to help each other to carry out all job duties assigned.
• Job requires developing a practical working environment along with self-guiding with little or no supervision.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• The ability to multitask and complete tasks assigned in a fast paced environment.
• The ability to communicate and coordinate well with others by displaying respect to customers and co-workers.
• Standing for more than 8 hours.
• Must have flexible hours, open availability and work weekends.
• Honest, reliable, responsible and dependable.
- Basic math skills.