At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement; our motto since day one has been "Success is the only option."
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance, and an employee assistance program. We also offer optional benefits such as critical care, auto, home, and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:The role of Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships. Provides leadership, training, and supervision; delegates day-to-day operations to the Assistant Branch Manager or other branch personnel.
ESSENTIAL JOB RESPONSIBILITIES:Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.Actively pursue business development relationships within the community. Sell products and services to meet sales goals.Manage matters regarding hiring, staffing, training, performance reviews, and terminations as applicable. Establish lending authority for associates.Ensure a high quality of client service. Assist clients with the implementation of solutions and monitor overall client satisfaction.All other duties as assigned.BASIC QUALIFICATIONS:High School Diploma or GED from an accredited institutionFive or more years of consumer finance experience and related industry and/or related management experiencePersonnel management and budgeting skillsEffective communication, organization, and sales skillsProficient working knowledge of industry-related loan software, Microsoft Windows, Excel, and Word ApplicationsPREFERRED/DESIRED QUALIFICATIONS:Industry-related experienceAbility to relocateCOMPENSATION:The salary range for this position is $65,000.00 - $110,000.00 annually, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate. This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORKING CONDITIONS:Normal office environmentAbility to travel, occasionally overnightIf you are interested in a fast-paced, high-growth, team-oriented, and great culture environment, you'll enjoy a career with us!
About UsSince 1996, with over 25 years of personalized lending, Lendmark Financial Services has been serving the personal lending needs of customers underserved by traditional banks. Today, with over 500 branches in 21 states from coast to coast, Lendmark continues to grow with superior, reliable, and consistent financial services that make a difference in people's lives.
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