Job summary
The Breakfast Attendant provides fast, friendly and efficient service by preparing for and setting up breakfast and ensuring guests receive great service each morning.
Job seniority: entry level
Responsibilities
• Greet guests, explains breakfast items using concise and descriptive language• Listens and responds to guest's needs• Maintains kitchen, storage, and front of house areas in a clean and presentable manner at all times• Prepares breakfast items using standard recipes and kitchen equipment• Prepare Starbucks coffee drink as they are ordered• Inventories breakfast items and provides order requirements to manager• Receives deliveries and ensures items delivered match paperwork, reports any discrepancies to driver and manager• Maintains and prepares food items in accordance with local health department standards• Engages guests throughout their visit in a friendly and caring manner• Assists guests with requests as appropriate• Complies with all health and safety regulations• Interact with outside contacts• Guests – to ensure their total satisfaction• Owners and/or Principals – regarding operational updates and current issues• Vendors – to resolve any vendor performance issues, etc.• Regulatory agencies – regarding safety and compliance matters• Other contacts as needed (Professional organizations, community groups, local media)
Requirements
• Minimum two experience in hotels, restaurants, or related fields in customer service• Starbuck experience preferred• Experience as server, busser, runner, host(es), or breakfast attendant preferred• Certifications as required by Federal, State, or Local agencies (ServSafe, TIPS Certification) preferred• Must speak English fluently• Must have excellent written and oral communication skills• Mathematical skills include basic math concepts, percentages and variances. Problem solving, reasoning, motivating, organizational abilities are often used• Ability to effectively multi-task
Benefits
• We offer Medical/Dental/Vision benefits• A generous PTO program• Points-based bonus• Daily pay• An Employee Referral bonus program• Opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company