Job Details Job Location
Boston Office - Boston, MA
Position Type
Full Time
Description About The Trustees:
The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization.
The Trustees' properties are open to all, and we thrive by involving as many people as possible in all that we do.
Founded in 1891 by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts.
We aim to protect special places for future generations to enjoy in perpetuity.
We have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public.
We are a non-profit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.
Salary Range: $76,000 - $81,000
The Role: The Business Analyst Associate is responsible for analyzing and interpreting complex data sets to drive actionable insights and help stakeholders make informed decisions related to operations and revenue.
The Business Analyst Associate will play a primary role in supporting projects across multiple functions with data-related needs.
This role will act as a liaison for the Business Operations team and business line owners in pursuit of monitoring KPIs, anticipating future results and future business planning.
They will collaborate with property, retail, engagement and finance teams to identify opportunities for reporting needs, process improvements, ensure data integrity and help build overall organizational data fluency improvements.
Essential Functions: Partner across operations and finance to support multiple business lines including public programs, education, admissions, retail and private events and other enterprise operations Provide direct support, working in a consultative role to property and business operations teams and in conjunction with finance and marketing Develop annual, monthly, and weekly analytical plans to monitor lead and lag measures to assess business performance results and the impact of local market issues on statewide business performance Identify optimal stakeholders, cadence, content, and formats Analyze and synthesize public program participant and visitation survey data into actionable insights and share implications with property and business operations colleaguesAnalyze market performance for weekly, monthly, and annual results Maintaining dashboards: Develop and maintain PowerBI dashboards to support operations functions, pulling in data from multiple sources including Powerplan, Shopify, Campbrain, ACME, Ventek, and CRM Uncover key drivers of results and recommend actions to maximize resultsCreate and deploy customized surveys to consumers to better understand public recreation needs and product and service consumption habits to enable the development of successful strategies to drive business results.
External market scan: Conduct external market analysis for existing or new business ideas Pricing: Benchmark competitive pricing and internal data to make recommendations on pricing for goods and services as assignedMargins: Establish baseline margins for key lines of business and develop a process for target setting and ongoing monitoring Qualifications Qualifications: 3 - 5 years of related work experienceMinimum level of education: high school diploma or GED, bachelor's degree preferredKnowledge of Shopify, Microsoft Excel, Office, PowerPoint required Knowledge of Power BI or other data analytics required
The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants.
We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees commitment to advancing the organization's vision for this work may be found here: Diversity, Belonging, Inclusion and Equity
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.