Your Impact
This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.
What You'll Do
Location: Hybrid- Must report into one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Required to travel up to 20% within the U.S
Reports To:Manager, Business Analysis
Work as member of the Software Services Team.
Business Documentation
Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
Discovery
Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
Configurations
Collaborate with the customer to configure the system to achieve their business outcomes.
Solution Evaluation
Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
UAT
Design, administer, and document functional acceptance tests and training.
Training
Communicate and deliver test plans and training to appropriate internal and external stakeholders
Stakeholder Management
Clear communication with various stakeholders
Willingness to join forces and drive company-wide initiatives across multiple departments
What You Bring
Technical Experience
Experience managing process improvement or facilitating change management amongst teams.
Some coding experience, particularly JSON preferred
Effective Presentation Skills
Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
Benefits that Benefit You
Competitive salary and 401k with employer match
Discretionarypaid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 57,375 in the lowest geographic market and USD 91,800 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.