Business Banking Relationship ManagerLocation: 1700 Bausch and Lomb Place - Rochester, New York 14604
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Serves as the Relationship Manager and Financial Advisor to clients, introducing a full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new relationships as well as managing and growing existing relationships. Our bankers are expected to demonstrate strong risk management acumen including credit, operational and compliance risks to act as first line of defense in adhering to KeyBank's profitability standards and moderate risk profile.
Responsibilities Serves as the Trusted Financial Advisor and Business Partner to clients, and functions as the Business Banking client "expert" and the primary contact for most client related mattersDrives a focused growth and business development effort by creating and maintaining a clear and holistic understanding of the client's or prospect's business/industry; analyzes data and relevant client business and industryProvides and educates the client on Key's capabilities and knowledge in key product areas (cash management, payments, equipment finance, etc.)Maintains active prospecting effort, including identification, qualification and calling; develops active Center of Influence (COI) referral networkAssembles cross-functional team to quickly respond to customer requests when not able to address requests personally. Knows when and how to bring in teams of experts, as well as identify cross-sell opportunitiesImproves functional/technical sales and credit expertise continuously and transfers this knowledge to team members; partners effectively with Credit as the first level sponsor for credit decisionsLeads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities; assures accurate risk assessment of assigned portfolioPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and proceduresEducation Qualifications Bachelor's Degree or equivalent in experience (required)Experience Qualifications 3+ years experience in a small business/commercial lending environment (required)1-3 years experience in cross-selling products and an ability and track record to meet or exceed aggressive sales goals (required)Tactical Skills Trusted Advisor: Ability to build trust by taking a client centric approachStrategic Thinking: Deploys a long-term, innovative approach to problem solving and decision making with clients to build the relationship and generate solutionsTechnical Expertise: Demonstrates expertise within defined industry or geography (vertical/sub vertical) and within product setRevenue Driver: Exhibits a relentless focus on creating and driving revenue growth and generating resultsEnterprise Mindset: Demonstrates a broad enterprise perspective and delivers the bankEffective Sales Approach: Uses structured sales methodologies, principles and practices without losing sight of the client and environmentRisk Management: Understands Key's risk culture and effectively manages risk/reward trade-offsCore Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.Travel Occasional travel to include overnight stay.COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $86,000 to $113,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing ******** .
Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation's largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally.
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