The Business Development Director is responsible for hospital inpatient and outpatient census in the IRF and/or LTCH and mix through the design and implementation of referral programs and customer service strategies. This position oversees inpatient admission process. The Business Development Director manages, trains and develops hospital-wide Business Development Team and serves in a Senior Leadership role. The Business Development Director is responsible in creating an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for performance, motivating staff to improve performance and being responsible for the operation of the department, measurement, assessment and continuous improvement of the department's performance. The Business Development Director creates an environment and culture that enables the hospital to fulfill its mission by providing patient safety and patient-centered treatment.
Qualifications
License or Certification:
- Driver's license and acceptable driving record according to company policy.
Minimum Qualifications:
- Minimum 2 years' experience as a marketing representative, or nurse liaison in a healthcare environment.
- Bachelor's degree in related area preferred.
- Successful track record in leading, managing or direct sales and marketing, preferably in healthcare environment.
- Physician relations, Case manager, Managed care, knowledge of local healthcare market preferred.
Machines, Equipment Used:
- General office equipment such as computer/laptop, telephone, copy/fax machine, calculator, scanner, etc.
- Microsoft Office software, to include Outlook, Word, and Excel.
Physical Requirements:
- Good visual acuity and ability to communicate.
- Ability to lift and push/pull a minimum of 40 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements.
Skills and Abilities:
- Oral communication, written communication, active listening. Must be able to speak and understand English.
- Information ordering, deductive reasoning, social perceptiveness, time management, critical thinking.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Ability to work independently without continuous supervision.
Environmental Conditions:
- Indoor, temperature controlled, smoke-free environment.
- Handicapped accessible.
- May work under stressful circumstances at times.
Proficiency or Productivity Standards:
- Has regular, reliable, and predictable attendance and punctuality.
- Adheres to dress code including wearing ID badge.
- Adheres to Standards of Business Conduct.
- May be required to work weekdays and/or weekends, evenings and/or night shifts if needed to meet deadlines.
- May be required to work on religious and/or legal holidays on scheduled days/shifts.
- May be required to perform other duties as assigned by supervisor.
- This position will support cultural diversity by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity.