Business Development Manager

Car Town Kia USA has had the privilege of serving the Florence community since 2010. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.Benefits:401kHealth InsurancePaid TrainingPromotion from withinVacation PayPaid Sick daysCompetitive CompensationResponsibilities:Oversee incoming leads for sales departmentHire, train, and manage the employees in BDCGenerate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customersAttract potential clients and retain current clientele by answering product and service questions received via phone and/or internetContribute to high scores for the manufacturer's customer satisfaction index (CSI)Direct customers to product information resources, including those available on the internetCheck email frequently and respond to inquiries immediatelyResponsible for making outbound sold and unsold follow-up callsBe available to respond to phone AND email inquiries in a professional, well-spoken mannerMeet and exceed goals each monthly and quarterSet goals for employees to meet and exceed each month and quarterWeekly meetings for your employees to go over calls and help improve the department resultsQualifications:Good verbal and written communication skillsPrevious experience in BDC and as a manager is a mustProficient with Microsoft Word, Excel, and OutlookTime management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal orientedAbility to hit sales quotas and closing percentagesHigh School Diploma or equivalent, some college preferredMust have a clean & valid driver's license