About the job Business Operations Generalist
COMPANY OVERVIEW:
The Client's existing platform is the leading library tool for electrical engineers, helping 1.5 million engineers each year design products like drones, electric cars, and virtual reality headsets 10x faster.
This means Client Copilot is being built on a proprietary dataset of over 10 million components, schematic symbols, andand footprints.
fresh off a funding round backed by the world's best investors, including Bow Capital, Google's Jeff Dean, Github cofounder Tom Preston-Werner, Friends & Family Capital, and many others.
Clients Elevator Pitch: A product used by over a million engineers, and until recently have been profitable due to strong customer traction-Raised first round of VC from great investors to incorporate AI and scale up something used and loved by millions of engineers worldwide-Work on super impactful product that is revolutionizing hardware, and already used by over 1.8M engineers.
We are looking for an ambitious and driven Operations Generalist to join our growing team.
This fast-paced role is ideal for someone who enjoys wearing many hats, has a knack for problem-solving, and thrives in dynamic environments.
You will collaborate cross-functionally and play a critical role in supporting business development, go-to-market strategies, customer success, and more.
If you love taking the initiative to build processes, enhance communications, and make a real impact, this role is for you.
What You Will be Doing: As a startup, this will be a fluid role for someone eager to wear many hats and learn all the business parts of a startup and be right in the action learning while doing.
We're looking for doers, action-takers, and people willing and eager to put the reps in needed to learn new skills.
Initial areas of focus will include: Customer Success: Making sure our customers are getting the best experience with our product, and filling in where needed to assist with QBRs, presentations, etc.Answering customer inquiries swiftly, and building up systems to pre-empt and offload requests.
Business Development: When needed, helping with strategic partnership calls and other business dev needs.
MarketingWhen needed, helping with PR and marketing launches of new products, social media, etc.
Recruiting: Sourcing and managing employees and contractors, as needed, to help continue to grow our teamEstablish and manage ongoing processes and help maintain our strong company culture as we scale Processes: Manage various pipelines to ensure that we are meeting our SLAs and goals.
Requirements: 5+ years working in an operational or similarly highly cross-functional role.
Strong sense of urgency.
Loves a fast-paced environment where there's a lot to do and a lot to learn.
Strong reasoning and analytical abilities.
Extremely organized, process and detail-oriented.
Exceptional communication skills - highly responsive, communicates succinctly and clearly.
Available to work full-time in our office in Redwood City Nice-to-haves: Industrial engineering degree.
Experience reviewing commercial/legal agreements.
We are looking for past or future founders and leaders who want to build something amazing with us with a bias to action.
If that's you, we'd love to chat!
Why Us: Culture:- Snappy: Action-oriented, responsive, and fast.
Magic: Customer-first, magical user experience.
Dive Deep: Scientific rigor, capable of going deep into the nitty-gritty of a domain.
Adaptable Judgment: Makes trade-offs, exercises good judgment, can be both scrappy and detailed-oriented depending on the situation.
Company Info: Perks: 90% Health 50% dependents100% Dental Unlimited PTO policy Note: US Citizen and Green Card Only