The Business Services Consultant is responsible for developing business relationships with local employers; assisting Workforce Center customers (job seekers and employers) in identifying the most appropriate tools and resources available that match customers employment related needs; engaging employers and creating employment pipelines for job seekers; and, acting as a business service resource by recommending employment strategies that lead to employment opportunities.
Provide business services to employers including, but not limited to, labor market trends and other labor market information, employment and labor law information, work-based training programs, tax incentives and information on agency resources. Assist employers in developing quality WorkInTexas job postings. Perform data entry, screening/referral, and audit verification of job postings in WorkInTexas system. Coordinate with workforce center staff to match and refer qualified job seekers to WorkInTexas job postings. Provide technical assistance to employers using the WorkInTexas (WIT) system. Coordinate and participate in on and off-site job fairs, workshops, seminars and other employment related activities. Maintain working knowledge of all workforce system programs and services.
Leverage existing relationships and cultivate new contacts with in-demand industries and businesses. Travel to attend meetings, training, outreach and other activities Prepares and delivers presentations to employers and employer groups as necessary. Coordinate media inquiries and interview requests with appropriate department(s). Adapt to change productively and handle other essential tasks as assigned.
Baccalaureate degree (preferred), plus a minimum three years of work experience in sales, recruitment, employment services, business services, marketing, outreach, and interviewing techniques. One additional year of full-time qualifying experience may be substituted for each year (30 credit hours) of the required education, up to 60 credit hours. Must have at least 60 college hours. Must have excellent oral and written communication skills. Must have own transportation to use in the performance of duties. Maintaining a professional appearance and attire is required.
Preferred Skills and experience:
Experience in generating new accounts and maintaining accounts in both private and public sectors. Ability to data enter and extract information from a computer system and a wide variety of written materials such as forms, resource lists, and case records in an accurate and timely manner. Bilingual (English/Spanish). Certificates and Licenses Required: A valid Texas motor vehicle operator's license and reliable means of transportation. Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds.
Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.
