Full job description Initial Posting Date:
06/11/2024 Application Deadline:
06/25/2024 Agency:
Department of Consumer & Business Services Salary Range:
$4,993 - $7,641 Position Type:
Employee Position Title:
Business Systems Analyst (Operations & Policy Analyst 2) Job Description:
Our mission...
To protect and serve Oregon's consumers and workers while supporting a positive business climate.
The Department of Consumer and Business Services
(DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses. This position is with the Building Codes Division
(BCD). BCD adopts and enforces the statewide building code relating to the construction, reconstruction, alteration and repair of buildings and other structures and the installation of mechanical, plumbing, and electrical devices and equipment. This position is represented by the American Federation of State, County and Municipal Employees union (AFSCME).
What's in it for you:
Rewarding work in a productive and creative environment
Colleagues who are passionate about public service
Work/life balance, 11 paid holidays a year, and a competitive benefits package
Advancement and learning opportunities that will help grow your career with the State of Oregon
Possible eligibility for the Public Service Loan Forgiveness Program
This position is eligible for hybrid remote work
on a part-time basis once the incumbent has gained the proficiency to perform work independently. However, regular, scheduled office hours are also required. Here's what you will do:
As a Business Systems Analyst, you will study business systems, processes, and business requirements to evaluate, identify and recommend process improvements that effectively reduce costs, improve service delivery to customers, and assure program mandates and goals are met. Duties include:
Developing a solid understanding of the business processes and how those processes relate to the associated programs
Developing policy and procedures or other business changes with business applications and liaise with the Information Technology & Research (IT&R) team and outside vendors to communicate business needs
Supporting the development, testing and implementation of new or enhanced business systems
Analyzing, planning, organizing, and directing the implementation of new or revised business solutions in accordance with organizational strategies
Supporting day-to-day use of and participate on IT projects for data systems, which will include maintaining support logs and system documentation
Escalating and tracking system issues when necessary to ensure issues are satisfactorily resolved
For a complete listing of the duties and responsibilities of this position, please review the position description by clicking here
. Here's what you need to qualify:
Minimum Qualifications:
A bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work
OR
Any combination of experience and education equivalent to five years professional-level evaluative, analytical and planning work
Requested Skills:
Outstanding verbal, written, and oral communication skills
Experience writing business cases and other project documentation
Experience interpreting laws, rules and policies and communicating to customers and stakeholders
Experience in project management, coordinating and leading meetings, tracking progress and deadlines, and providing report-outs
Strong program analytical skills to develop processed and procedures in program areas to resolve issues or improve efficiencies.
Experience with teaching and documenting program IT processes to gain consistent outcomes
Ability to analyze raw data and format it in a manner that is easily understood by stakeholders and other end users
Ability to analyze data and trends and make recommendations to executive management
Must be flexible and have the ability to work on various tasks and/or projects at any given time
Exceptional customer service skills with the desire to constantly improve the customer experience while building bridges among team members, stakeholders, customers and staff
Application information:
A resume and cover letter are required for this job posting. Please attach them in the "Resume / Cover Letter" section of the application.
Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.
Additional information:
Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.
This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources
. NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section. We hire preferred workers! For more information, please visit our website: Preferred Worker Program
. The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. DCBS will use E-Verify
to confirm that you are authorized to work in the United States. Helpful links and contact information:
Learn more about DCBS
Understanding the State Application Process
Help and Support
webpage For more information you may contact us by e-mail at
or by phone at . DCBS is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status. For more information, please visit our diversity, equity and inclusion webpage
.
