Share's Mission: Share believes every person counts. Together we pursue a stronger community by building relationships, advocating for equitable access to housing and food stability while empowering every individual to grow and thrive.
Share provides a wide spectrum of services ranging from street outreach, hunger response, and emergency shelter to housing and asset building. We offer individuals services, resources, and the tools they need to end their homelessness, secure housing, and maintain that housing. Each year, we assist more than 8,000 people experiencing poverty, hunger and/or homelessness.
We seek bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a vulnerable population. We take pride in making a difference in the lives of so many every day.
Share recognizes that our employees are the foundation for our organization as well as our heart and soul. Share has a generous and robust benefit package including 4 weeks of PTO, a wellness program, 401(k) with match, and health/ dental and life insurance. We encourage a culture of supportive compassion for our participants, co-workers, and volunteers.
DE&I Statement: Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion – and we must be brave enough to make changes.
Job Description: Share's Affordable Housing & Stability programs - Housing & Essential Needs (HEN), Rapid Re-Housing (RRH), Permanent Supportive Housing (PSH), and Prevention use the Housing First model to move the most vulnerable houseless individuals and families into housing, provide short and long-term rental assistance and case management support to help people stabilize in housing and not return to homelessness.
The Case Manager works with clients to obtain housing and ensure long-term housing sustainability. Case management is specifically focused on housing navigation, housing maintenance, stability and retention: paying rent, interacting positively with landlords and neighbors, assisting clients in finding supports that help them manage behaviors that may accompany mental illness or substance use, developing crisis plans, connecting with appropriate community resources, and supporting clients' individual housing goals.
Maintain an ongoing caseload to determine eligibility and accuracy of benefits; process and maintain case records and monthly reporting forms; compute payments and respond to client inquiries.
Depending on the program assigned, and the specific needs of the clients, specific duties may be required.
Case Manager II (CM2) Job Duties In addition to the Case Manager I duties, a Case Manager II will:
Perform complex case management duties and administrative work.Engage in conflict resolutions when it arises.Perform the most difficult assignments requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative.Receive work assignments in terms of objectives, priorities, and deadlines.Assist in training, reviewing, and approving work performed by other case managers.Assist in maintaining department compliance with various contract/funder requirements. Participate on committees, work groups, and in identifying needed policy and systems issues and potential improvements.Facilitates staff meetings and other required meetings and/or training.Receive directions from Program Director. Other duties as assignedTraining and experience for this advanced level is typically equivalent to a bachelor's degree and three (3) to five (5) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 4-6 years of qualifying training and/or experience).Possess a high level of professionalism and have proven experience successfully demonstrating the ability to maintain strict confidentiality as well as maintain a positive, collaborative, and supportive attitude.Requires elevated level of organization skills, including attention to detail, planning, prioritizing, multi-tasking, and meeting deadlines in a fast-paced environment.Requires excellent communications skills including verbal, written, presentation and listening Case Manager II (CM2) Qualifications In addition to the Case Manager qualifications, Case Manager II will also meet the following criteria:
Exhibits day-to-day flexibility in handling multiple priorities and organization initiatives, and effectively collaborating among interdisciplinary teams.Experience in and/or ability to learn additional complex Case Management (such as FCS, Medicaid, Respite).Has received additional certificates, including but not limited to:SOAR Advocate, Housing Quality Standards Inspections, and Rent Well Instructor Training.Valid Driver's License/ Motor Vehicle recordCriminal Background HistorySex Offender RegistryOFCCP Registry Special Requirements:
Potential new hires will require a background check, which will include: