MISSION STATEMENT: We say yes to people seeking help for addiction and mental health issues. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity, and collaboration.
Job Description: Responsible for providing case management services to participants within the program and will act as an advocate for the participant providing resources, case management, transportation as well as working with participants on pre- and post-treatment planning.
ROLES AND RESPONSIBILITIES: Maintains a relationship with all partnering agencies and referral sources. Efficiently document all billable interactions into AKAIMS, utilizing DAP note formatting. Coordinates with referral sources, involved family members, community agencies, and other treatment providers to provide the best treatment and case management options for the individual participant's needs. Provides motivational interviewing, social, and emotional support to participants entering and engaging in the program. Creates crisis stabilization plans as needed for participants exploring treatment and coordinate assistance from peer supports to accomplish immediate/crisis goals. Assists participants in identifying case management services; as needed, in accordance with best practices to provide linkage and advocacy that participants need, including coordinating referrals that pertain to employment, mental health, housing, and medical with local community clinics, social service agencies, continuing care, and provide follow-up on all referrals made. Works with participants to develop and update personalized plans prior to program completion to ensure participants leave the program with a clear plan for continued housing, employment, support, and treatment needs. Assists participants in exploring available grants to aid them in getting funding for housing, transportation, education, and other needed items. Attends all relevant trainings and direct support meetings. Participates in training in areas related to improvement of service delivery. Attends staff meetings and works collaboratively with other staff in case staffing/review. Transports participants on assigned activities, case management services, and outings as needed. Maintains a respectful relationship with participants, former participants, family members, and peers. Performs other duties as needed and/or assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS: Associate's degree in human services or related field. An equivalent combination of education and experience may be accepted. If in recovery, one year of continuous sobriety prior to hire and active and continuing participation in a recovery support program, such as a 12-step program. Must obtain CDC II within 3 years of hire. Valid Alaska driver's license and insurable under TRUE NORTH RECOVERY INC's automotive insurance, which requires a driver to be at least 21 years of age. Continued employment is contingent upon receipt of a satisfactory state and federal background check. PREFERRED SKILLS: Excellent verbal and written communication skills. Proficient with PCs and standard office equipment. Ability to make decisions and exercise good judgment. Ability to work independently with minimal supervision. Ability to work under pressure and prioritize workload. Strong public speaking and organizational skills. Strong problem-solving skills. Observes participants' rights to confidentiality. Ability to coordinate multiple activities. Equivalent combination of HSD or GED and experience may be accepted. COMPETENCIES: Working with Others Assessing Strengths and Needs Planning Services Providing Services Linking to Resources Advocating Individualizing Care Documenting Behaving Professionally and Ethically FULL TIME BENEFITS: ICHRA Coverage for Employee 401K Plan - 100% Match Up To 5% Life & ADD Insurance Policy 100% covered by employer Vision and Dental Policy 90% covered by employer 10 Paid Holidays a Year Paid Time Off Accrual Paid Sick Days Paid Training and Credentialing AT-WILL EMPLOYMENT The relationship between you and True North Recovery Inc. is referred to as "employment at will." This means that your employment can be terminated at any time for any reason, with or without cause, with or without notice, by you or True North Recovery Inc. No representative of True North Recovery Inc. has authority to enter into any agreement contrary to the foregoing "employment at will" relationship. You understand that your employment is "at will," and that you acknowledge that no oral or written statements or representations regarding your employment can alter your at-will employment status.
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