We are seeking to add experienced CAT Desk Adjusters to our team.
Candidate must be located in Tampa FL, or willing to relocate, and must be willing to work in the office.
Overview:
The Desk Adjuster will investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with client guidelines.
The adjuster will provide timely, accurate, fair, and professional service to all clients and insured parties while maintaining a high level of production.
Must have property claim handling experience.
Essential Functions:
Conducts thorough investigations, as outlined in the claim handling guidelines and best practices
Denies, settles, or authorizes payments to property claims based on coverage, field reports, and verifiable damage
Interviews, telephones, or corresponds with insureds, claimants, vendors, carriers, witnesses, public adjusters, attorneys, etc.
to gather important information to support the claims; including proofs of loss
Sets proper reserves
Takes recorded statements as needed
Reviews and evaluates property claims for coverage and further claim handling procedures to conclude within required statutory time frame
Interpret policy language and evaluate coverage issues of multiple different policies and endorsements
Addresses diaries, emails and voicemails
Prepares technical claim documents and correspondence
Prepares report of findings of an investigation
Contributes to department efforts with an emphasis on team collaboration
Other Duties as assigned
Job Requirements:
Two plus (2+) years property desk claim handling experience
Xactanalysis collaboration experience required
Must hold a valid/active claim adjusting license (states may vary)
Strong Writing Skills related to policy interpretation is a must
Familiar with a variety of field concepts, practices, and procedures
Decision making skills and the ability to work independently
Strong organization and time management skills
Analytical and proactive claim handling skills
Excellent customer service skills
Proficient oral and written communication is a must
Proficient computer & typing skills - working knowledge of MS Office: Word, Excel, and Outlook
Ability to speak Spanish a plus
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