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What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect:
Flexible benefits plan including virtual doctor consultation services
Gender Neutral Parental Leave
Flexible working arrangements
25 days of annual paid leave, plus public holiday
Flexible Working Arrangement
Your key responsibilities:
Managing Cash Operations team in Singapore and Hong Kong, and lead the team in delivering excellent support to business and clients.
Provide oversight for adequate production controls and escalations, and proactively managing internal and external audits.
Proactively driving consistent, standardized, efficient and effective risk and control standards, as well as regulatory compliance.
Drive issue resolution or options articulation around any problems or challenges that crop up in the course of execution of above initiatives.
Executing Cash operations transformation agenda, to build scalable and sustainable operations and achieving cost target.
Working with key stakeholders, partners to drive on time and quality execution.
Drive effective and efficient operating model, includes nearshoring and offshoring.
In assistance to the APAC cash operations head, act as an escalation channel for relevant operational issues.
Partner with stakeholders and IT partners to consistently improve our production stabilities.
Your skills and experience:
Minimum 12 years' experience in a financial services organization with proven experience in Cash and Payments-related Products & Operations.
Proven knowledge of different business processes across cash functions and locations in the Asia Pacific region.
Proven ability to lead and manage teams in Singapore and Hong Kong.
Minimum a bachelor's degree.
Technical and commercial understanding of the Operations Products as well as Operations processes.
Proven organizational skills with ability to manage teams across geography.
Ability to analyze and demonstrate flexibility and take ownership regarding problem solving.
Ability to work in tight deadlines in a fast-paced environment.
Manage complexity and ambiguity well with proven skills to take leadership in managing risk and control within an operational setup.
Entrepreneurial thinking and acting at all times, taking ownership for instigating and executing initiatives.
Working knowledge of automation toolkit and Robotic Process Automation.
Working knowledge of human-centered design/design thinking.
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.
How we'll support you:
Flexible working to assist you balance your personal priorities.
Coaching and support from experts in your team.
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
Training and development to help you excel in your career.
Job ID:
R0309015
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