Certified Medical Assistant (Cma) - Duke Family Medicine - Cary

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Duke Nursing Highlights: Duke University Health System is designated as a Magnet organizationNurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Duke University Health System- Duke Family Medicine -Cary seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.
Department Profile: Duke Family Medicine at Cary is staffed by board-certified family medicine physicians who provide comprehensive routine and sick medical care for all ages, including children, teens, and adults. The clinic offers a range of services such as annual physical exams, preventive care, smoking cessation, and sick visits for various illnesses. Patients can access immunizations, diabetes education, and ongoing management for chronic conditions like allergies, asthma, and high blood pressure, along with women's health services, including gynecological screenings. For younger patients, the clinic ensures holistic health through well-child care, routine checkups, physicals for school and sports, immunizations, and essential hearing, vision, and developmental screenings. 
Clinic Location and Hours: Open 8am - 5pm Monday to Friday
Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.
Administrative Duties: Answer telephonesGreet patientsUpdate and file patient medical recordsFill out insurance formsHandle correspondenceSchedule appointmentsArrange for hospital admissionsArrange for laboratory servicesHandle billing and bookkeeping  Clinical Duties: Assist medical and nursing staff in a variety of tasks including:Taking medical histories and recording vital signsExplaining treatment procedures to patientsPreparing patients for examinations and proceduresAssisting the physician during the examination and proceduresCollect and prepare laboratory specimensPerform basic laboratory tests on the premisesDispose of contaminated supplies Sterilize medical instruments.Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient recordPrepare and administer medications as directed by a physicianAuthorize drug refills as directed Telephone prescriptions to a pharmacyDraw bloodPrepare patients for x-rays, tests and proceduresTake electrocardiograms Remove sutures/ staplesChange sterile and non-sterile dressings Required Qualifications at this Level Education Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Experience Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Degrees, Licensure, and/or Certification Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Knowledge, Skills, and Abilities Good customer service skills.Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.Working knowledge of sterile techniques and special procedures that are applicable to work performed.Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent informationAbility to establish and maintain effective working relationships with patients and clinic staffTyping skillsMedical terminologyLevels II and III -- Ability to independently seek out resources and work collaboratively Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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