At ThirdChannel ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on taylormadegolf.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise. RESPONSIBILITIES AND DUTIES Be brand passionate - share your love and expertise for the game and brand!Use primarily TaylorMade golf equipmentFamiliarity with the TaylorMadeGolf site and any related media/searchesAbility to compare and analyze any competitor productsThrive in fast-paced environment handling multiple chats at once SKILLS AND QUALIFICATIONS 5+ years golf experience2+ years club fitting experienceIn-depth knowledge of current and past TaylorMade productsFamiliarity with similar products from other brandsAbility to communicate and assist golfers on all TaylorMade products (enthusiast to pro level) Able to type at least 35 wpm, with a strong ability to communicate clearly "TaylorMade Golf prides themselves on being willing to do anything and everything to make their golfers better. They have a group of people who live, breathe and sleep golf, doing whatever it takes to make the best, most technologically advanced and highest quality equipment for their golfers." COMPENSATION AND PERKS This is a 1099 Independent Contractor positionPerformance based rewards redeemable for product and/or gift cardsChat interactions are paid out weekly on an hourly basis of $15
Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS A desktop or laptop w/ Chrome browser (tablet/mobile devices not compatible)Stable internet connectionReliable sound output