Chat Support Associate - Remote Work

Job Description:

Parker-Hannifin is currently seeking a full-time Chat Support Associate to join our remote team based in Denver, Colorado. This entry-level position does not require any prior experience and is perfect for individuals looking to kickstart their career in customer support.

Responsibilities:- Provide customer support through chat services, addressing inquiries, resolving issues, and ensuring customer satisfaction- Communicate effectively with customers to understand their needs and provide solutions in a timely manner- Collaborate with other team members to ensure seamless customer experience- Maintain accurate records of customer interactions and transactions- Follow company guidelines and protocols to uphold high standards of customer service

Requirements:- Reliable and hardworking individual with excellent communication skills- Strong planning and organizational abilities- Ability to work independently and as part of a team- Basic computer skills and familiarity with chat support software is a plus- High school diploma or equivalent

Benefits:- Joining Bonus to welcome you to the team- Medical coverage to ensure your well-being- Paid Time Off (PTO) for work-life balance and relaxation

Working Environment:At Parker-Hannifin, we prioritize work-life balance and employee well-being. Our remote team offers a supportive and collaborative environment where you can thrive in your role.

Equal Opportunity Statement:Parker-Hannifin is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and celebrate individuals of all backgrounds and ensure equal opportunities for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.