Dimensional Health Care Associates, Inc. (DHCA) is partnering with Dragonfly Central, Inc. (DCI) to find a Chief Operating Officer. This is an exciting opportunity for an accomplished leader to partner with the Owners in all aspects of DHCA' s business. We seek a dynamic COO who possesses critical and strategic thinking, operations experience, and balances big-picture vision with the ability to see detail.
About Dimensional Health Care Associates DHCA is a nurse owned and operated company. We have provided services in Maryland for 30 years to individuals with intellectual and developmental disabilities, and the agencies that serve them. DHCA provides Nursing Support Services, Certified Medication Technician Training, as well as nutrition services by registered dietitians. Our mission is to create long lasting relationships with our community partners by providing top quality supports and services, while fostering a positive and supportive team environment for our employees. The PositionThe COO is responsible for the oversight and success of all day-to-day operations and strategic initiatives of DHCA. This includes professional development and oversight of staff, development and management of complex budgets, compliance, strategic planning and organizational growth. A successful COO will be both action oriented and deliberate in their decision making. The COO is designated as a mandatory/essential employee who oversees the care of intellectually and developmentally disabled persons in the community, and are required to report to work during state and/or national emergency periods. This may include traveling during times with domestic travel restrictions.
Roles and ResponsibilitiesThe Chief Operating Officer will ensure that DHCA operates in its own best interest and will promote its best interest in all aspect of business operations. Other responsibilities include:
Oversee and execute all duties required for the operations and business management of the company including, but not limited to: human resources functions, employee evaluations, contracts with providers, creation of policies to improve and sustain corporate structureOversee and administer all contractual issues or negotiationsManage all insurances, workers compensation and unemployment issuesLead 5-7 direct reports, including senior managersDevelop and monitor monthly and annual budgets of DHCAOversee the delivery of all servicesSupervise professional development and accountability of all direct reports, including the leadership teamEnsure that DHCA's compliance with COMAR 10.22 as well as the Nurse Practice Act (including COMAR 10.27.11) to help promote the success of the customers, quality of services, protection of the clinical staff, and protection of DHCAIntervene with critical customer issues to ensure relationships remain positive and productiveMaintain and promote a positive culture, creating both employee and customer satisfactionBe responsible for decision-making in the absence of the OwnersMaintain a productive relationship with DDA, OHCQ, MBON and trade organizationsUnderstand and monitor MBON, DDA and all other applicable state and federal policies, regulations and waiversImplement and utilize productive leadership strategies with all employeesUphold the values of, demonstrate and reinforce the beliefs, policies and best interest of DHCA in all relationshipsMaintain regular communication with the OwnersEnforce DHCA's Employee Handbook policiesDevelop and guide effective growth plansProactively ensure the overall health of DHCAEnsure that all decisions align with the vision and mission of DHCAIn the event that US and/or Maryland State Government announces the decision to close, delay or cancel activities related to emergency conditions, this position is required to complete all regular duties or as instructed by managementOther duties as assignedExperience and AttributesBachelor's Degree in human services or leadership, Master's Degree preferredMinimum 5 years' experience in a human services or healthcare fieldMinimum 7 years' experience in executive leadership; experience in for-profit executive leadership highly preferredPossess excellent verbal, written, and interpersonal communication skillsBe a strategic thinker, quick learner, problem-solver, and strong decision-makerPossess a strong ability to create and foster positive relationships internally and externallyBe a detail oriented, self-starter with excellent organizational and time management skillsPossess the ability to manage multiple projects at a time with strong focus, and the ability to pivot as necessaryMust have a valid state-issued driver's license and own reliable transportationMust have a working smart phone capable of making calls, receiving calls, receiving emails and sending emailsMust be able to fluently communicate in written and spoken English, bi-lingual preferredIn addition to a competitive base salary of $175K - $195K, DHCA also provides a competitive benefits package which includes access to robust health, dental and vision insurance; a Simple IRA with matching; a suite of employee purchased insurance plans, such as short- and long-term disability; sick, safe and bereavement days; and unlimited vacation time. This position works remotely with frequent in-person meetings in all areas of Maryland. This is an overtime exempt position.
Application ProcessDHCA is partnering with Dragonfly Central to find the best candidate for the Chief Operating Officer position. To apply, email a cover letter that details your fit with the position's requirements and a chronological resume to ****** .
For all other inquiries, contact Ginna Goodenow at ****** .
*Special Note – For any candidate wishing to apply who is currently employed by or has been employed by a customer of DHCA within the last year, know that you will need to present written permission from an officer, executive director or head of the board of directors in order to be able to be offered an interview. Please know that this is not a reflection of you as a prospective employee, but rather out of respect for and compliance with the contract with our customers. Dimensional Health Care Associates, Inc. is an equal opportunity employer. We provide equal opportunity to all qualified candidates without regard to race, color, religion, ethnicity, sex/gender, national origin, age, marital status, military/veteran status, sexual orientation, disability, or any other characteristic protected by applicable law.
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