Chill Alumni Manager

Friday, October 11, 2024
Chill's mission is to inspire young people through boardsports and build a more equitable outdoor community. Chill exists to ensure youth have the skills and experiences to become mindful, independent, and resilient individuals who are able to take on new challenges and welcome growth opportunities; to bridge the boardsport and outdoor opportunity gaps and foster a sense of belonging within a cool, authentic, and alternative culture; and to create inclusive space and meaningful experiences for all youth, while being mindful of race, sexual orientation, gender identity, socio-economic background, and other intersecting identities.
Chill is committed to building an inclusive team, and strongly encourages candidates with diverse backgrounds and identities to apply. We will prioritize filling this position with qualified candidates who reflect our youth through lived experience as someone from a marginalized community or with diverse and intersecting identities, including race, sexual orientation, gender identity, socio-economic background, and other intersecting identities. About Chill's Programs & Chill Evolution Chill programs serving youth 11 to 19 revolve around a core value-driven curriculum and consist of experiential learning activities, reflection, and discussion, paired with boardsport lessons. Chill removes all barriers to accessing boardsports by providing participants with everything they need to get after it, at absolutely no cost. New skills gained through boardsport progression and core-value exploration are then directly applied to everyday life, challenging youth to step out of their comfort zone – both on and off their board.
Evolution is part of Chill's new strategic plan launched in 2023. This initiative aims to create multiple opportunities for young people to progress in boardsports and in the outdoor industry after graduating from youth programs. Evolution is an organization-wide initiative and all staff at Chill are involved. Since its founding nearly 30 years ago, over 30,000 young people have participated in a Chill program. Chill recognizes that building a vibrant, active alumni network is a major opportunity to expand its impact and support the continued success of thousands of young adults in the Chill community. A key component of Evolution is to build this alumni network and build on, develop and launch alumni initiatives.
Job Description: The Alumni Manager is a new role for Chill and is responsible for:
Growing, building, supporting and driving impactful initiatives aimed at supporting alumni.Building and driving a vibrant alumni network.This role is highly collaborative and works closely with programs staff across North America who both support and serve on the front lines of our youth-focused Chill programs. It's a fast-paced, detail-oriented position requiring a high degree of responsiveness, professionalism, decision making and organizational skills and a comprehensive knowledge of alumni engagement and project management. This position reports directly to the VP, Programs.
Compensation and Benefits At Chill we aim for our compensation and benefits package to be fair, equitable and transparent.
With an immediate start date, this position is:Year-round, salaried, exempt, full-time (40 hours per week), with benefits.The hiring rate for this role is an annualized salary of $65,190. The full salary range for this role is $65,190 - $81,490. We construct our salaries in such a way that all staff begin in the lower portion of the role's range and can move up through the range as they grow within their job and level. Candidates will start at the specified hiring rate. Chill follows a non-negotiation policy for salaries that applies to both current and new hires, as research shows that salary negotiations may lead to negative outcomes for individuals from non-dominant groups.This position is 100% remote with occasional travel required. This position has an in-person/hybrid option if candidate resides in close proximity to Burlington, VT or to Denver, CO.Candidates must live in the United States.Candidates must also reside in or have close driving proximity to one of the 11 Chill sites in the United States: Seattle WA, Portland OR, Los Angeles CA, Reno NV, Salt Lake City UT, Denver CO, Baltimore MD, Boston MA, Grand Rapids MI, New York NY, or Burlington VT.Chill offers a competitive and unique suite of benefits to promote health and financial wellness for you and your family. This includes, for US employees:A paid time off package that includes in the first year 15 days of Paid Time Off, up to 16 hours of volunteer time off, up to 4 hours of time off to vote, approximately 12+ holidays per year and 3 floating holidays (these holidays are prorated depending on date of hire – Chill's fiscal year starts May 1st). In addition, 'Flex Friday Summer Hours' which includes 4 hours of Paid Time Off on Friday afternoons between Memorial Day and Labor Day each summer.Comprehensive medical, dental and vision insurance plans partially covered by Burton (with rates that will depend on insurance product selection).A 401k retirement savings plan with a 50% match of up to a maximum of 3% and the opportunity to meet with the financial advisors managing retirement accounts at no cost.Employer-paid disability & life insurance.8 weeks paid pregnancy leave, 4 weeks paid parental leave, dependent care flexible spending account (DCFSA), childcare reimbursement, Health Savings Account (HSA) with employer contribution, and access to an employee assistance program (EAP).Partial Gym Membership, Training or Fitness Purchase Reimbursement.Other perks include a flexible working schedule, $450 USD season pass reimbursement to any mountain resort, significant Burton employee discounts on most Burton hard and soft goods, industry pro-deals with Burton and Chill's partners, and 1 to 2 "Ride Days" annually where all staff has a paid day off to enjoy the outdoors.New staff also receive a Chill branded Burton jacket, snowboard pants (if needed), first layer top, Chill hoodie, beanie, and trucker hat, 2 Chill t-shirts, Chill branded Burton backpack, used Burton snowboard/boots/bindings if available, Anon helmet and goggles if available, and assorted apparel & accessories throughout the year when available.A Chill laptop will be provided for use throughout the duration of employment.Chill does not offer relocation or commuter services.Primary Responsibilities: Alumni Project Development [40%] Design, manage and/or support new and existing projects to re-engage alumni in boardsports and the outdoor industry, including and not limited to:Design, launch and oversee alumni convenings.Develop relationships with new industry partners, effectively communicate requests and needs, and assist in design of or access to jobs and internships.Lead job readiness programming by assessing needs, evaluating vendors and launching initiative.Support design and launch of first ever Chill Alumni Committee.Oversee distribution of stipends for Alumni Committee members in partnership with Finance team.Engage in a continuous cycle of quality measurement and improvement across all alumni initiatives.Alumni Network Growth [40%] Create, collaborate on and execute alumni outreach strategy in order to further build Chill alumni database in Salesforce; maintain alumni database and ensure accuracy of contact information.Develop new ways for alumni to connect with Chill and support one another.Lead continuous outreach to alumni network and measure points of contact and success of different engagements.Act as the first point of contact for alumni and external parties interested in the alumni network.Develop and maintain content for new alumni webpage in partnership with Marketing & Communications team.Internal Collaboration [20%] Collaborate with Programs colleagues on all alumni initiatives both new and ongoing.Provide ongoing support to Programs site staff in service of building local alumni programming.Lead engagement with the Programs team to measure the success of alumni projects and initiatives.Collaborate with all Chill departments to build awareness of the alumni network, benefits, and opportunities.Collaborate with Chill Board of Directors to engage with alumni as requested.Additional Responsibilities and Expectations: Engage in and advance Chill DEI initiatives.Perform all other duties as assigned, from time to time, to support the Programs Team.Education, Experience & Knowledge: Candidate Requirements: Must have a desire to support Chill's Mission: to inspire young people through boardsports and build a more equitable outdoor community and embrace Chill Values: Honesty, Equity, Progression, & Fun.Must have at least 4+ years of direct work experience focused primarily on both alumni engagement and project development, preferably for a national scaled nonprofit organization with an active alumni network and generally, a Bachelor's degree.or if no Bachelor's degree: 2 years of additional related work experience and a 2-year higher education degree.or if no higher education degree: 4 years of additional work experience and a high school degree.Must have direct professional nonprofit project development experience including initiating, planning, executing, controlling, monitoring and evaluating projects.Strong preference for at least 2+ years of professional experience working directly with youth serving organizations.Strong preference for customer service experience.Must be proficient in Microsoft Office 365, in particular Outlook, Teams, Word, Excel and PowerPoint.Must have ability to learn required special software skills specific to the role – including Salesforce.Must be organized, self-motivated, able to work independently, and possess strong communication skills with the ability to provide examples of professional communication.Physical Demands/Essential Job Functions:Ability to work in a remote setting with an estimated over 95% time in front of a laptop.Must have a valid driver's license, with the ability to travel on planes as needed across the US.All Chill employees must be 18+.What's next? Phase 1: Submit resume and cover letter via Burton/Chill Jobs portal.Phase 1 candidates may be asked to participate in a screening email, phone or zoom video call.Phase 1 candidates may be asked to an interview over Zoom with Hiring Manager.Offer to move to Phase 2 or declination of an offer to move to Phase 2 to be made by Hiring Manager at the completion of all Phase 1 candidate interviews.If moved on to Phase 2 (up to 3 candidates): Phase 2 candidates may be asked to a 2nd interview over Zoom with Hiring Manager and Chill's CEO.Offer or declination of an offer of the position to be made to Phase 2 candidates by Hiring Manager at the completion of all Phase 2 candidate interviews.Disclaimer (please read): The above information on this description has been designed to indicate the general nature and level of work performed for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required. All duties are subject to change at any time due to reasonable accommodation or other reasons. The above description is not considered a contract between the employee and the employer and does not change the at-will status of employees.

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