Cisco Unified Communication Manager

What are the top 3 skills required for this role?
1. Cisco Unified Communications solutions
2. IP Telephony, Audio/Video Conferencing, VoIP/UCCE.
3. Experience in implementing network infrastructure,

Job Description/ Responsibilities
• Design for both Cisco & Genesys to co-exists among Client telephony and Video conferencing platform, added knowledge on utilizing Genesys for Audio/VC capabilities
• Design, implement and maintain Cisco Unified Communications solutions.
• Design, implement and maintain network infrastructure.
• Developed standardized documentation and engineering tools
• Must have hands-on experience managing and administering Cisco Call manager in a fast paced contact center environment.
• Strong technical background managing, maintaining, deploying and troubleshooting Cisco telecommunications systems.
• System administration and end user support experience in Cisco VoIP/UCCE environment.
• Working knowledge of the Microsoft suite of office productivity applications.
• Ability to work collaboratively and partner with various IT staff, business partners, internal clients and vendors.
• Strong analytical problem solving skills and the ability to work independently.
• Must be able to handle multiple projects and activities and deal with changing priorities.
• Solid verbal, written, and interpersonal communication skills.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.